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Universal Music Group · 2 weeks ago

Universal Music Group 2026 Summer Internship Program: Corporate Opportunities: Operations (Multiple Locations: CA, NY, TN)

Nashville, Tennessee

Internship

Hybrid

Intern

$15/hr - $25/hr

Start in 2026 Summer

Universal Music Group is the world’s leading music company, committed to artistry, innovation, and entrepreneurship. They are seeking interns for their 2026 Summer Internship Program across various corporate opportunities, focusing on operational support, data analytics, and sustainability initiatives.

Audio Recording and ProductionMedia and EntertainmentMusicPublishing

No H1B

Responsibilities

Label Support: Liaise with account management team to field both owned and distributed label partners’ day-to-day requests such as DSP profile optimization, ad-hoc sales reporting, troubleshooting product delivery issues, and other operational support tasks

Account Management: Provide label partners with account-specific operational support, collect & communicate advanced links for RUSH releases, track & identify social media trends and provide summary to internal team

Release Admin & Planning: Assist in identifying & communicating UMG’s upcoming New Releases, working with owned & distributed labels to collect assets, organize pitch details, and communicate priorities to partners. Track, identify & summarize social media trends for internal team

Organize and optimize upcoming disclosure activities

Organize volunteer programs for our impact ambassadors worldwide

Assist in renewable energy transition planning

Serve a key role in the development of various reporting products/dashboards, helping to craft the technical approach and deliverable aligned with business objectives

Foster relationships with other labels, marketing, eCommerce, and operations teams to gather, scrutinize, and document business requirements

Design advanced, compelling, actionable data visualizations for a variety of different stakeholder groups

Help drive enterprise-wide product engagement and adoption via regular data QA and troubleshooting

Leverage your data-oriented mindset, instincts, and curiosity to identify the signals, trends and meaningful information from an array of datasets

Actively innovate and enhance our suite of tools to maintain a best-in-class service offering

Support market and artist performance analyses, identifying trends that inform strategic and commercial decisions

Assist in the design and delivery of analytical projects focused on catalog growth, release performance, and audience engagement

Translate insights into clear business recommendations through structured storytelling and presentation building

Collaborate cross-functionally with marketing, insights, and finance teams to align data-driven findings with creative and operational goals

Contribute to internal tools and dashboards that help stakeholders access and interpret insights efficiently

Participate in process and communication improvements, such as refining presentation templates, organizing project repositories, or supporting team-wide initiatives

Demonstrate entrepreneurial thinking by proposing new methods, metrics, or approaches to improve how we measure success and communicate value

Assisting with operational process improvement, project management, and administrative duties related to day-to-day facilities operations

Construction projects, and lease management

Invoice payment, project tracking, proposal review, lease analysis, systems creation, and strategic operations

Work closely with the Global Insight Directors in running strategic analysis that informs A&R, commercial and digital strategies for UMG

Support global insights team on artist and broader industry insights requests

Analyze trends across platforms (streaming, social media, and physical sales) to uncover actionable insights and support label strategies

Support in creating visualizations and storytelling presentations that clearly communicate findings to both technical and non-technical stakeholders

P&L

Balance sheets

UMG's merchandise royalties

Data consolidation

Data analysis

Invoicing/chargeback support

Updating and preparing our forecast and budget files along with shadowing fellow team members to learn how to project future financial assumptions

Attend meetings and assist with ensuring that we gather all necessary information to help with forecasting

Assist with control testing

Update process flowcharts

Update risk and control matrices (RCMs)

Assist with ad-hoc tasks as needed

Provide day-to-day finance support to the North America Recorded Music Division and liaise with the Label Finance teams and Central Accounting team on key elements of the monthly close/forecasts

Assist in preparation and assembly of quarterly financial forecasts and annual plan for UMG

Analyze actual variances to budget and forecast for various Universal Music divisions

Collect, analyze and report key performance indicators and highlight trends in margin, artist investment and cash flow

Participate in developing forward looking revenue guidance for North America labels by analyzing industry trends, marketing data, DSP reporting as well as historical data

Assist in analyzing and forecasting revenue accruals for the entire territory to ensure timely reporting with accuracy

Develop KPIs/dashboards/presentations by synthesizing large datasets to consumable financial insights to senior executives

Drive efficiency by identifying areas for system improvement/adoption as well as guiding continuous improvement efforts for financial analysis & reporting tools

Provide ad hoc analyses as required

Program branding & marketing strategy

Vendor management support

Project management

PowerPoint design and creation

General administrative support

Social media design and content creation experience is a plus

Collect, clean, and analyze people data (e.g., headcount, recruitment funnel metrics, DEI, engagement, turnover) to generate actionable insights for HR and business leaders

Build dashboards, visualizations, and recurring reports to track KPIs and progress against strategic priorities

Partner with HRIS, TA, Finance, and DEI teams to ensure consistency in data definitions, reporting standards, and compliance

Conduct routine data audits to ensure accuracy, integrity, and alignment across HR systems

Support internal and external reporting needs (e.g., DEI, workforce metrics, audits) through accurate data gathering and clear narrative insights

Provide full-cycle coordination support for the Talent Acquisition team, including scheduling interviews across multiple time zones, managing candidate communications, and ensuring a smooth, timely process

Maintain applicant tracking system (ATS) data hygiene, updating candidate statuses, postings, and recruitment trackers

Support TA reporting by monitoring recruiting funnel metrics and identifying opportunities to improve efficiency and candidate experience

Assist in job posting administration, offer letter preparation, background check coordination, and onboarding handoffs

Partner with hiring managers and recruiters to anticipate needs, troubleshoot scheduling challenges, and ensure alignment throughout the hiring process

Participate in optimization initiatives through process discovery, solution design, training preparation, and implementation

Translate complex data findings into accessible insights that inform Talent, DEI, and People strategies

Support creation of executive-ready presentations, dashboards, and visual summaries

Keep TA and HR stakeholders informed of project progress, risks, and dependencies

Build strong relationships with recruiters, HR partners, and cross-functional teams to deliver seamless hiring and data operations

Qualification

SQLData analysisData visualizationPythonExcelPowerPointAnalytical thinkingCommunication skillsProject managementAttention to detailInterpersonal skills

Required

Currently enrolled at an accredited two or four-year college/university in the United States, pursuing an undergraduate, graduate and/or law degree

Graduating between Spring 2026 - Fall 2028

Have access to housing and transportation within the designated city (We do not offer housing or transportation accommodations)

Legally authorized to work in the United States and will not require sponsorship for employment visa status, now or in the future (e.g., H1-B, OPT, etc.)

Commit to 20 - 40 hours per week (based on individual business area)

Strong attention to detail

Strong organizational skills and efficiency

Ability to multitask and meet tight deadlines in fast-paced, high-pressure environments

High level of integrity

Discretion in handling confidential information

Professionalism in dealing with senior professionals inside and outside the company

A 'can-do' attitude

Knowledge of Microsoft Office (Word, Excel, PowerPoint)

Self-starter

Excellent communication skills

Eager to learn

Preferred

Experience with analytics, search engines and social media marketing is a plus

Sustainability interest and/or coursework is preferred

Graduate-level student

Minimum 2-3 years of direct experience in data analytics/reporting

Strong proficiency in SQL with proven ability to write complex queries to analyze data

Experience in customizing and managing BI tool frontend environments (Looker is a huge plus)

Some experience coding for data analytics (e.g., SQL or Python)

Familiarity with data-visualization tools such as Looker, Tableau, or Power BI

Previous exposure to any area of the music industry

Strong program and project management experience

Strong video editing and content creation skills

Experience with making visual assets in creative programs (Canva, Adobe Pro or similar)

Experience using ATS or HR systems (e.g., Workday) preferred

Passion for diversity, equity, inclusion, and data-driven decision-making

Company

Universal Music Group

Glassdoor3.8

Universal Music Group is a music-based entertainment company that offers music recording, publishing, and merchandising services worldwide. It is a sub-organization of Leviy Publishing.

Founded in 1934