Municipal Credit Union · 1 month ago
Asset Recovery Specialist
Cortlandt Street, New York, NY, US
Full-time
Onsite
Entry, Mid Level
$19.23/hr - $31.48/hr
2+ years expMunicipal Credit Union (MCU) is a financial institution dedicated to helping New Yorkers build better tomorrows. The Asset Recovery Specialist is responsible for managing charged-off accounts, supporting recovery efforts, ensuring compliance with regulations, and maximizing recoveries while minimizing losses.
BankingFinanceFinancial Services
Responsibilities
Review charged-off accounts to identify recovery opportunities, including potential offsets and available funds
Handle inbound and outbound member communications regarding charged-off accounts, settlements, and repayment arrangements
Evaluate and negotiate settlement offers, ensuring terms align with policies and compliance standards
Prepare and organize all required account documentation for referral to attorneys, collection agencies, or other recovery partners
Collaborate with external vendors and agencies to ensure timely and accurate account handling
Monitor and track recovery progress, ensuring accurate posting of payments, offsets, and settlements
Maintain detailed records of all account activity, communications, and recovery efforts
Ensure all actions are compliant with applicable federal and state regulations, as well as internal policies
Provide support to internal departments and management regarding recovery status and escalated cases
Perform all assigned task as outlined by management
Complete all required department training as required
Perform other duties as required
Qualification
Required
College degree or equivalent work experience
Minimum two years of relevant work experience
Working knowledge of Collections practices, rules, and regulations
Possess a strong sense of urgency. Strong multitasking, effectively sets priorities, takes accountability and achieves results
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
Strong analytical and problem solving skills
Excellent written and verbal communication skills
Requires independent thinking
Available to work late nights and Saturdays
Highly ethical
Benefits
Competitive compensation
Medical and dental benefits
401K with employer contribution
Flexible paid time off
Company
Municipal Credit Union
Municipal Credit Union has been serving the financial needs of our members since 1916.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kyle Markland
Chief Executive Officer
Frank Madeira
Chief Financial Officer
Recent News
2025-05-16
Digital Trends
2025-03-29
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