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Akamai Technologies · 3 weeks ago

Platform Operations Engineer II - 2nd Shift Weekends

Reston, VA

Full-time

Onsite

Mid, Senior Level

$70K/yr - $146K/yr

5+ years exp

Akamai Technologies is a leader in online security and performance solutions, providing services to a global customer base. The Platform Operations Engineer II role involves monitoring and troubleshooting platform issues, collaborating with various stakeholders to resolve problems, and maintaining system documentation and procedures.

Cyber SecurityDigital MediaSaaSSoftwareVideo Streaming

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Monitoring, troubleshooting, and correcting emerging platform problems through an alert driven workflow, emails, and phone calls

Collaborating with Engineers, System Architects, Infrastructure Vendors, and Customers to isolate problems, achieve resolution, and improve the operational stability of the platform

Updating and patching system software components and configurations

Documenting work performed in the trouble ticketing system for communication and review/learning purposes clearly and effectively

Developing and maintaining documentation, procedures and tools

Qualification

UNIX administrationSQL queriesTCP/IP protocolsTroubleshootingTrouble ticketingDependabilitySecurity clearanceInterpersonal skillsCommunication skillsAttention to detail

Required

Have 5 years of experience and a Bachelor's degree or it's equivalent work experience

Demonstrate experience administering UNIX-based operating systems

Demonstrate experience working with fault detection, troubleshooting, trouble ticketing, escalation, and other related operational concepts and processes

Be able to understand and write SQL queries and show understanding of the following protocols: TCP/IP, DNS, NTP, and HTTP

Have excellent interpersonal and communication skills, high level of attention to detail, excellent timeliness and dependability

Have an active Secret security clearance and the ability to work two day weekend