HUB International · 12 hours ago
HFC Operations Coordinator
Riverside, CA
Full-time
Onsite
Entry Level
$28/hr - $36/hr
1+ years expHUB International is one of the nation's largest insurance brokerages, dedicated to advising businesses and individuals on risk management. The HFC Operations Coordinator is responsible for supporting operational efficiency and strategic alignment within the HUB Financial Center, ensuring effective communication and documentation across various teams.
Financial ServicesInsuranceInsurTechRisk Management
Hiring Manager
Amber Echelberry
Responsibilities
Planning & Coordination - Organize and manage activities across BPO, Reporting, and Financial Calculation teams, including project milestones, recurring deliverables, and initiative timelines
Communication & Stakeholder Engagement - Maintain effective communication with internal leaders, business partners, and vendor teams; contribute to newsletters, dashboards, and “Data Hub” highlights summarizing key updates and metrics
Meeting & RAID Log Management - Schedule and facilitate recurring meetings, maintain agendas and minutes, and manage RAID (Risks, Assumptions, Issues, Dependencies) logs to ensure clear visibility of ongoing initiatives
Documentation & Standardization - Review and organize documentation to ensure consistency with HFC operational guidelines, including SOPs, process maps, and reporting templates
Technology & Access Management - Support the administration of operational tools and systems (e.g., Power BI access groups, SharePoint libraries, Smartsheet dashboards, intake management tools)
FPMO & Governance Liaison - Partner with the Financial Project Management Office (FPMO) and cross-functional teams to align governance, project tracking, and process improvement initiatives
Operational Evolution - Support the continued development and maturity of the HFC Operations structure, contributing to process design and team evolution
Innovation & Expansion - Collaborate on new and ongoing initiatives as the HFC Operations team continues to expand scope
Qualification
Required
1-2 years of relevant experience
Bachelor's degree (4-year degree)
Ability to plan timelines, manage resources, and handle multiple tasks simultaneously
Strong prioritization and deadline management skills
Clear verbal and written communication
Active listening and conflict resolution
Ability to liaise between stakeholders, clients, and team members
Identifying issues early and proposing practical solutions
Analytical skills for evaluating project risks and technical challenges
Coordinating cross-functional teams
Motivating team members and fostering collaboration
Familiarity with project management tools (e.g., MS Project, Asana, Trello)
Basic understanding of budgeting, scheduling, and reporting software
Preferred
Bachelor's degree in Business Administration, Project Management, or related field
PMP, CAPM, or Agile/Scrum certifications are highly valued
1–3 years in coordination or related roles
Familiarity of shared services or accounting functions
Proven success in supporting the build and launch of strategic initiatives
Experience in creating and maintaining supporting documentation and reference materials
Excellent communication skills with the ability to build strong, trust-based relationships across teams
Comfortable navigating, shifting priorities and adapting quickly to competing needs
Highly detail-oriented with strong organizational skills and a solutions-driven mindset
Benefits
Health/dental/vision/life/disability insurance
FSA
HSA
401(k) accounts
Paid-time-off benefits such as vacation, sick, and personal days
Eligible bonuses
Equity and commissions for some positions
Company
HUB International
HUB International is an insurance brokerage company that offers employee benefits, business, and personal insurance products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.5BKey Investors
Leonard Green & PartnersAltas Partners
2025-05-12Private Equity· $1.6B
2023-09-15Private Equity
2023-06-22Debt Financing· $6.9B
Leadership Team
Marc Cohen
Chairman of the Board and CEO
Joseph C. Hyde
Chief Financial Officer
Recent News
Calgary Herald
2026-01-11
Company data provided by crunchbase