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Midwest Loan Services · 3 weeks ago

Loss Mitigation Document Specialist

Jacksonville,FL,US

Full-time

Hybrid

New Grad, Entry Level

Midwest Loan Services is seeking a Loss Mitigation Document Specialist responsible for ensuring the completeness of financial packages according to investor requirements. The role involves reviewing documents, communicating with borrowers about foreclosure alternatives, and ensuring compliance with agency requirements for loan modifications.

Financial Services

Responsibilities

Responsible for reviewing financial packages for completeness and scanning all documents received

Responsible for overseeing the flow of all incoming and outgoing departmental correspondence

Communicates with borrowers providing counseling regarding foreclosure alternatives

Responsible for reconciling modifications, upload modifications to sub-servicer and mail completed modifications to the investor

Work with other departments to ensure appropriate changes to the system, payments are applied correctly, and foreclosures are placed on hold or cancelled as appropriate

Enter all actions via appropriate comment codes and/or message lock in the customer tracking servicing system

Maintain servicing system with appropriate codes and message locks

Maintain accuracy with payments process to loans in loss mitigation status

Ensure that all loan modifications are executed correctly and are compliant with agency requirements

Ensure timely recording of loss mitigation documents when required

Mail original documents to the proper document custodian

Ensure loan modifications are recorded timely when recording is required

Attend all training sessions for department

Update and review announcements and changes to workout programs

All other duties as assigned by management

Qualification

Mortgage loan servicingCollections experienceDefault servicing experienceAnalytical skillsProfessional communicationHigh accuracyDependabilityOrganizational skillsProblem-solving skillsTime management