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KBRA · 3 weeks ago

HR Operations - Associate Director (NY)

New York, New York

Full-time

Hybrid

Mid, Senior Level, Lead/Staff

$95K/yr - $130K/yr

6+ years exp

Kroll Bond Rating Agency, LLC (KBRA) is seeking a dynamic HR Operations Associate Director who will focus on benefits, wellness, HR system support, and HR programming. This role will support the design and execution of benefits and wellness offerings, enhance HR systems, and drive employee communications and programming.

ConsultingCreditFinanceFinancial Services

Growth Opportunities

Responsibilities

Support the design, evaluation, and continuous improvement of KBRA’s health and welfare, retirement, and wellness programs, ensuring competitiveness, equity, and alignment with company philosophy

Monitor benefit and wellness trends, benchmarking data, and regulatory changes to make recommendations that enhance employee experience, manage cost, and remain compliant

Lead employee communication sessions for Open Enrollment and New Hire Benefits Orientation, including the preparation of materials

Support the design of thoughtful HR processes and HR Technology solutions that focus on automation, standardization and efficiency

Proactively identify and assist in evolving process and policy improvements to increase efficiencies and productivity in HR operational processes

Act as primary HR liaison to brokers, benefit carriers, retirement plan providers, wellness vendors, and HR technology vendors and own vendor relationships externally and internally

Partner with Payroll & HR Operations Associate on file feeds, data accuracy, and audit support while maintaining strategic ownership of programs and vendor outcomes

Collaborate with Business and HR colleagues regarding ad-hoc reporting, workflows, communications, and projects

Own the employee-facing experience for benefits and HR programming including but not limited to annual enrollment, new hire enrollments and inquiries, wellness campaigns, benefit education, and presentations

Qualification

HR Operations experienceBenefits administrationHRISPayroll SystemsAnalytical skillsVendor relationship managementGenerative AICommunication skillsDetail-orientedOrganizational skills

Required

Bachelor's degree required

6+ years of progressive HR Operations and/or benefits experience, with exposure to performance management, compensation cycles, or HR Technology implementation modules

Strong understanding of HRIS and Payroll Systems (Ceridian Dayforce) and how they support benefits and HR processes

Experience managing benefits administration and vendor relationships; prior ownership of Open Enrollment and/or wellness programs strongly preferred

Strong analytical skills and ability to interpret and communicate data to drive decisions and impact

Detail-oriented, highly organized, and able to manage multiple, competing priorities in a fast-paced environment

Excellent written and verbal communication skills with a track record of developing employee-facing content and delivering presentations

Preferred

Strong analytical skills and ability to interpret and communicate data to drive decisions and impact

Financial services or related industries strongly preferred

Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity is a plus

Benefits

A flexible hybrid work schedule – Tuesdays, Wednesdays, Thursdays in the office

Competitive benefits and paid time off

Paid family and disability leave

401(k) plan, including employer match (100% vested)

Educational and professional development financial assistance

Employee referral bonus program

Company

KBRA

Glassdoor4.4

Kroll Bond Rating Agency (KBRA) was founded in 2010 to restore trust in credit ratings by introducing higher standards of risk assessment and a commitment to transparency.

Founded in 2010

New York, New York, USA

501-1000 employees