Fetch · 1 month ago
Omnichannel Partnerships Strategy & Operations Director
United States
Full-time
Remote
Director/Executive
$178K/yr - $209K/yr
8+ years expFetch Rewards is a leading company empowering consumers through its rewards app, facilitating connections between brands and consumers. The Director of Strategy & Operations will act as a strategic partner, driving performance improvements and operational excellence across the Omnichannel Partnerships business, focusing on Retail and Restaurants.
E-CommerceLoyalty ProgramsMobile AppsShopping
Responsibilities
Serve as a trusted advisor to GMs, helping shape and challenge strategic priorities
Drive business reviews, build strategic frameworks, and ensure alignment across vertical stakeholders
Conduct deep-dive analysis to generate insights that influence GTM strategy, sales motion design, and operational focus
Translate data into clear, actionable takeaways
Drive planning cycles, operational cadence, and sales performance initiatives
Establish clarity on priorities and ensure delivery against key KPIs
Partner closely with Marketing, Finance, GTM, Product and others to ensure vertical strategies are supported by the broader org
Deliver clear, data-backed insights and recommendations to GMs and the Fetch executive team, supporting high-level decision-making
Anticipate business issues; recommend product, process or service improvements
Qualification
Required
8+ years of experience in sales strategy & operations, product management, or consulting
Experience with the Retail/RMN landscape is a plus
Ability to break down complex challenges, identify root causes, and develop actionable, high-impact solutions
Ability to leverage data insights to drive strategy and operations, identifying trends and areas for improvement
Proficiency in data analysis tools (e.g., SQL, Excel) to extract and interpret data for informed decision-making
Experience with budgeting, forecasting, and financial analysis to evaluate business performance and guide strategic decisions
Familiarity with tech industry product development processes and lifecycle for consumer and enterprise businesses
Strong organizational skills to manage multiple projects, set priorities, and meet deadlines
Experience in streamlining processes using technology to improve efficiency and scalability
A 'get things done' attitude with a proven track record of successfully driving initiatives from planning to execution
Ability to thrive in fast-paced, high-growth environments, with the flexibility to pivot as business priorities evolve
Benefits
Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
401k Match: Dollar-for-dollar match up to 4%.
Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
Continuing Education: Fetch provides ten thousand per year in education reimbursement.
Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more.
Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Company
Fetch
Fetch is a consumer-engagement platform that enables users to earn and redeem rewards.
501-1000 employees
H1B Sponsorship
Fetch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (2)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$691.85MKey Investors
Morgan Stanley Private CreditHamilton LaneSoftBank Vision Fund
2024-12-10Secondary Market
2024-03-20Debt Financing· $110M
2022-04-07Series E· $240M
Leadership Team
Wes Schroll
CEO & Founder
Tyler Kennedy
Co-Founder / SVP - Operations
Recent News
headline.com
2026-01-13
2025-09-17
Company data provided by crunchbase