Universal Music Group · 1 day ago
Senior Observability Engineer
Nashville, TN
Full-time
Onsite
Mid, Senior Level
$122K/yr - $165K/yr
7+ years expUniversal Music Group is the world’s leading music company, committed to artistry, innovation, and entrepreneurship. As a Senior Observability Engineer, you will drive the reliability, performance, and stability of UMG’s global technology ecosystem by designing and evolving the observability platform and partnering with various teams to implement best practices.
Audio Recording and ProductionMedia and EntertainmentMusicPublishing
Responsibilities
Design, implement, and maintain end-to-end observability solutions across infrastructure, applications, and services
Select, configure, and integrate industry-leading monitoring and telemetry tools (e.g., Prometheus, Grafana, ELK, Dynatrace, Datadog)
Develop automation and integrations to streamline metrics, logging, and tracing pipelines
Establish effective alerting frameworks and SLO/SLA-driven dashboards for real-time visibility
Partner with incident response and SRE teams to diagnose, remediate, and prevent production issues
Conduct root cause analysis and proactively identify performance bottlenecks and capacity needs
Partner with development, security, and operations teams to embed observability into system design
Lead cross-functional initiatives to standardize monitoring practices and enhance operational maturity
Mentor peers and provide training on observability tools and best practices
Evaluate emerging technologies to evolve UMG’s observability strategy
Drive automation and process improvements to improve system performance, resiliency, and insight quality
Integrate observability with security monitoring and compliance workflows
Analyze metrics, logs, and traces to surface insights into system behavior and performance trends
Deliver reports and visualizations tailored for both technical and business stakeholders
Qualification
Required
7+ years of professional experience in information technology, including 3+ years specializing in observability, monitoring, or SRE engineering
Deep knowledge of monitoring toolsets such as Prometheus, Grafana, ELK, Splunk, Dynatrace, Datadog, or equivalent
Proficiency in Python, Go, or Java for automation and tool development
Hands-on experience with Kubernetes, Docker, and cloud platforms (AWS, GCP, or Azure)
Strong understanding of networking, infrastructure, and performance optimization
Familiarity with configuration management tools (Ansible, Chef, Puppet) and CI/CD integration
Proven track record designing and delivering dashboards, alerts, and performance reports for multiple audiences
Excellent communication skills, with the ability to translate technical insights into actionable recommendations
Preferred
Prometheus Certified Admin
Kubernetes Administrator or Application Developer
Grafana Certified Observer
Dynatrace Associate
Splunk Core Certified Power User/Admin
Elastic Certified Engineer
DevOps Engineer Certification (AWS and/or Google)
Benefits
Comprehensive medical, dental, vision, and FSA options
100% coverage for out-patient mental health services
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
A lifetime fertility support allowance of $30,000 to plan participants
Student Loan Repayment Assistance and Tuition Reimbursement
100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Company
Universal Music Group
Universal Music Group is a music-based entertainment company that offers music recording, publishing, and merchandising services worldwide. It is a sub-organization of Leviy Publishing.
10001+ employees
H1B Sponsorship
Universal Music Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (14)
2022 (22)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$8.65BKey Investors
William AckmanTencent
2023-06-06Post Ipo Debt· $802.31M
2021-09-21IPO
2021-06-21Secondary Market· $4.17B
Leadership Team
Devraj Sanyal
Chairman & CEO, Universal Music Group, India & South Asia; SVP Strategy "AMEA"
Timothy Xu
Chairman and CEO
Recent News
2026-01-07
Company data provided by crunchbase