Ledgent Technology ยท 3 weeks ago
Curative Title Specialist
United States
Full-time
Remote
Entry, Mid Level
$25/hr - $30.07/hr
2+ years expLedgent Technology is seeking a Curative Specialist I to provide nationwide title services. The role involves supporting real estate transactions by searching public records and examining titles to determine the legal condition of property titles.
Staffing & Recruiting
Hiring Manager
Cristina Tack
Responsibilities
Handles internal and external inquiries related to moderately complex processes and transactions
Monitors messages and questions received via centralized inbox, systematic work queues or phone, responds to moderately complex inquiries and escalates more complex
Coordinates the preparation for certain Title documents, primarily affidavits. Review and collection of all required documentation and required forms for closing
Acts as liaison between internal and external parties to ensure requests are effectively resolved
Enters detailed and accurate notes into appropriate systems and files documents according to standard procedures
Works with internal and external parties to effectively resolve issues
Follows up on any delays in inquiry answers and updates the status in the systems
Maintains a high level of customer service through proactive communication with internal and external customers and business partners. Updates management on trends, issues or problems that may impact the business or clients
Communicates any requirements to clients and exercises good judgment in the enforcement or exception to policies
Works at enhancing the quality of customer service for the benefit of the company and the customer
Performs other duties as assigned by management
Qualification
Required
2+ years title company experience
Lien clearing and title resolution experience required
Previous Curative experience including strong knowledge of title and mortgage documents required
Experience in a multi-state operation
Computer proficiency including high comfort with MS office products
Strong analytical and judgment skills
Excellent professional written and verbal communication skills
Proven track record of strong quality and productivity
Demonstrated flexibility and adaptability to changing tasks, organization, and self-motivation
Ability to work in a fast-paced, high volume environment, while maintaining attention to detail
Must be able to work quickly and independently
Demonstrated Customer Service skills
Ability to multitask
Commitment to teamwork
Strong ability to provide information and direction to production associates
Ability to proactively and accurately identify and resolve problems
Excellent interpersonal skills
Company
Ledgent Technology
Ledgent Technology, a business line of Roth Staffing Companies, utilizes proven processes and their robust professional network to place qualified technology professionals in contract, contract-to-hire, direct-hire roles and project teams throughout the US.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase