Apply on Employer Site

Ambient · 12 hours ago

Outside Sales, HVAC Service - Johnson Barrow

Tigard, OR

Full-time

Onsite

Mid Level

$80K/yr - $80K/yr

Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to delivering consultative services and premium quality mechanical equipment. The Service Salesperson will drive sales of service and maintenance contracts, build strong customer relationships, and ensure client satisfaction through exceptional service offerings.

ConstructionCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)

Responsibilities

Actively pursue new business opportunities by identifying potential customers and understanding their service needs

Develop and present tailored service solutions, including maintenance plans, equipment retrofits, and after-sales support packages

Meet or exceed monthly and quarterly sales targets for service contracts and other related products

Build and maintain long-term relationships with clients, ensuring ongoing customer satisfaction

Provide clients with regular updates, follow-ups, and support to ensure they are maximizing the value of their service agreements

Address any customer concerns or issues with professionalism and efficiency, ensuring prompt resolution

Stay up-to-date with industry trends, competitors’ offerings, and changes in technology that could impact service offerings

Maintain a comprehensive understanding of the company's services and represented equipment, including features, benefits, and pricing models

Prepare and present detailed service proposals and quotations to clients

Enter opportunities into our Field Service software to log and track open opportunities

Negotiate terms and conditions of service contracts, ensuring mutual satisfaction

Manage the complete sales cycle, from lead generation through to contract signing and post-sales follow-up

Work closely with the operations and technical teams to ensure that customer expectations are met or exceeded

Provide regular reports and updates to the Service Director on sales performance, pipeline development, and market insights

Attend sales meetings, training sessions, and workshops to enhance skills and knowledge

Qualification

Sales experienceAfter-sales servicesCRM systems proficiencyCommunication skillsNegotiation skillsPresentation skillsCustomer serviceTechnical sales experienceMarket familiarityMicrosoft Office SuiteTeam collaborationGoal-driven