Accounts Receivable/Collections Specialist jobs in United States
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Buildingstars · 1 month ago

Accounts Receivable/Collections Specialist

Buildingstars is a commercial cleaning franchisor recognized for its strong business model and top workplace culture. The Accounts Receivable/Collections Specialist is responsible for timely collection and posting of customer payments while collaborating with internal teams to understand the Order to Cash process.

Facilities Support ServicesJanitorial ServiceService Industry
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Growth Opportunities

Responsibilities

Post cash receipts daily via ACH, Lockbox, Credit Card payments
Resolve any customer issues preventing the payment of invoices
Analyze any customer deductions taken to determine their validity
Regularly review accounts receivable aging reports in order to determine what accounts need to be followed up on to ensure aged debt 60+ and 90+ is kept at a minimum
Call and Email customers to facilitate payments being made within outlined contractual terms
Escalate customer issues preventing the payment of invoices to Sales and Operations Teams in order to provide a timely and satisfactory resolution
Ability to work on complex account reconciliations and convey these details to the client in a clear and concise manner
Deliver invoices to customers via traditional means (mailing/emailing) and via web-based customer portals
Provide timely responses to inbound calls and emails
Aid in process improvement within the Finance department and perform special projects as assigned

Qualification

Accounts Receivable experienceMicrosoft ExcelNetSuite experienceSAP experienceCustomer-centric attitudeCommunication skillsOrganizational skillsAttention to detail

Required

High School Diploma or equivalent
Understand basic principles of finance, accounting, and bookkeeping
Proficient in Microsoft Excel, as well as other accounting software programs
High energy level, self-starter with a positive, customer-centric attitude
Ability to anticipate work needs and interact professionally with customers
Excellent organizational skills and attention to detail
Minimum two years of accounts receivable experience
Strong verbal and written communication skills
Position may require a small amount of overtime, as needed

Preferred

Associate's degree or Bachelor's degree in accounting/business
NetSuite or SAP experience
Multi-region Accounts Receivable processing experience
High volume data entry experience
Experience with accounting and bookkeeping

Benefits

Full benefits including medical, dental, vision, and life insurance
Matching 401k
Paid holidays
Paid time off

Company

Buildingstars

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Buildingstars provides cleaning services that helps commercial and medical businesses.