Petco · 2 weeks ago
Site Merchandising Manager
San Diego, CA
Full-time
Onsite
Mid, Senior Level
$104K/yr - $156K/yr
5+ years expPetco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. The Site Merchandising Manager will be responsible for optimizing the merchandising presentation of Petco.com to grow the digital business and enhance customer experience through effective navigation, search, and product curation.
Animal FeedNutritionPet
Responsibilities
Acting a liason between the Merchandising and Ecommerce organization, the Site Merchandising Manager will be responsible for creating and executing a vision and plan take the Petco.com site experience to the next level (navigation, search, and curation) and offer a best-in-class customer experience
Implement merchandising strategies online to contribute to overall business goals; Maximize placement of products and digital assets to drive sales, margin and traffic. Thoroughly understand competitive landscape primarily focused on navigation, search, customer experience, and driving roadmap priorities to incorporate into the business
Closely collaborate with cross-functional technical teams (Product, IT, AB Testing) to help lead and act as Site Merchandising liaison, helping project manage and prioritize projects improving customer experience and drive conversion
Seamlessly leverage site merchandising tools and help lead vendor relationships for specific tools
Accountable for execution of weekly site-wide and category plans including product placement and promotional approach; analyzing site/category offers to determine effectiveness and opportunity
Continually analyze, execute, and provide improvements to the customer experience as it relates to navigation and product page content; provide reporting to stakeholders on an ongoing basis
Work cross functionally to launch site stories and ensure the customer experience is clear and conversion driving
Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests. Perform other related duties, tasks and responsibilities as required, assigned and directed
Achieving topline and bottom line sales plans, conversion goals, usability performance targets and corporate objectives
Identify, recommend and implement strategies that improve visitor engagement and conversion
Independently prioritize and accomplish multiple tasks within established timeframes
As needed or directed, travel (by plane/car) domestically to attend conferences and meetings
Provide leadership to direct reports and cross-functional teams by offering clear, direct and constructive feedback and coaching; ensure associates receive the job assignments, formal training, development experiences and exposure to leaders within the organization to equip them for effective job performance and career growth; ensure the highest skill set of competencies necessary to meet and exceed company objectives; actively pursue the development of bench strength
Qualification
Required
Normally requires a bachelor's degree or equivalent
Ideally five years progressively responsible, professional-level eCommerce experience
Successful candidate should have demonstrated experience running and optimizing large scale business programs, specifically large ecommerce projects, and developing proven strategies to increase customer lifetime value
Specific functional experience should include business management, product management, channel management, pricing management
Requires analytical skills necessary for business analysis and management of assigned category(s), including mostly site merchandising and some retail metrics
Must have advanced computer skills and the aptitude to learn and utilize new internal applications
Ability to lead a small staff of less experienced partners and/or cross-functional team
Ability to persuade, and motivate others with the ability to flex style as the situation requires, and collaborate or empower as needed
Ability to understand and communicate with a diverse set of leaders and associates at various levels and within various functional areas
Ability to manage multiple responsibilities with the skill to multi-task and shift focus from one task to another seamlessly
Ability to recognize and seize upon opportunities to maximize sales and profitability
Ability to champion change management efforts through the effective utilization of the talent of team members
Benefits
Health and financial benefits
401K
Incentives
PTO
Company
Petco
Where the Pets Go. Celebrating 60 years of helping pets live their best life!
10001+ employees
H1B Sponsorship
Petco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (19)
2023 (31)
2022 (27)
2021 (20)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Ron Coughlin
Chief Executive Officer
Larry Rutkowski
Executive Vice President / Chief Financial Officer
Recent News
2025-08-30
2024-05-08
2024-04-12
Company data provided by crunchbase