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Harbor · 1 day ago

Business Development Operations - Legal Technology

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Harbor is a leading provider of expert services in strategy, legal technology, operations, and intelligence. They are seeking a detail-oriented Delivery Operations Business Development Operations professional to support their Legal Technology + Operations Solution Lines, ensuring projects are properly scoped and priced while facilitating effective communication across various departments and clients.

Business DevelopmentConsulting

Responsibilities

Provide assistance to Solution Leads where they are directly engaged in advancing opportunities – including Salesforce opportunity maintenance, client communications and coordination

Partner with Commercial Operations and Go to Market to ensure SOWs/change request paperwork are completed

Ensure opportunities reflect correct key data for accurate forecasting

Contribute to forecasting by flagging delivery risks, resource constraints, and scoping complexity for in-flight opportunities

Contribute to statements of work (SOWs) and change requests by supporting the scoping of service delivery, budget buildups, and engaging others from the service line as needed

Ensure adherence to pricing and proposal standards

Manage documents through internal approval and client reviews

Provide support on securing timely responses to complete timely

Creating and maintaining delivery-side templates and scoping tools

Assessing pricing accuracy and advising on scoping process improvements

Maintaining internal alignment between the evolving solution roadmap and GTM messaging

Coordinating feedback loops with Market Leads and Product for continuous improvement

Follow up that processes are completed and signed orders in Salesforce

Coordinate handoff to Finance and Delivery teams

Support win/loss analysis from a delivery lens

Collaborate with opportunity bid teams – including CE Territory Leads and Solution Leads and Partners - on proposal creation and responses to Requests for Proposals (RFPs)

Participate in and complete Delivery Operations team projects as needed