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PartsSource Inc. · 22 hours ago

Sourcing Specialist - Biomed

Hudson, Ohio, United States

Full-time

Hybrid

Entry Level

2+ years exp

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. The Sourcing Specialist will be responsible for searching for medical parts, conducting supplier negotiations, and supporting the customer care team with data research and issue resolution.

Medical DeviceSoftware

Growth Opportunities

Responsibilities

Searches for medical parts using a set list of requirements

Conducts low-level supplier negotiations

Online data research using Google and other associated websites to understand and eventually communicate gathered information to the customer care team

Low-level issue resolution, data entry, and multi-tasking

Translates Customer Care Rep's needs to suppliers

Relaying information to the Catalog team to improve catalog content

Gather supplier information, updates, and other changes

Ability to interact frequently with a variety of PS personnel and outside suppliers

Excellent interpersonal communication skills (oral/written), planning and organizing skills

Ability to use independent judgment and time management skills

Ability to think critically and utilize strong problem-solving skills to provide prompt issue resolution

Meet and maintain departmental KPI’s

Follow departmental processes and requirements

Other duties may be assigned to meet business needs

Qualification

Biomed partsCustomer service experienceMicrosoft OfficeExcelPlanningOrganizingInterpersonal communicationTime managementProblem-solving

Required

Knowledge of Biomed/Imaging parts and systems

Minimum 2 years' customer service experience

High School diploma or GED required

Microsoft Office and Excel

Excellent interpersonal communication skills (oral/written), planning and organizing skills

Ability to use independent judgment and time management skills

Ability to think critically and utilize strong problem-solving skills to provide prompt issue resolution

Meet and maintain departmental KPI's

Follow departmental processes and requirements

Preferred

You're a positive person, ready to serve as an enthusiastic promoter of PartsSource to internal and external clients

You're a problem solver, always looking to find ways to work towards a win-win solution

You're a strong influencer- able to gain the trust and confidence of leadership teams to drive change

You don't settle for the status quo. You're always improving upon processes and tools to find simpler and better ways to work

You're accountable. You do what you say you're going to do. And when you mess up- you own it, learn from it, and move on

Benefits

Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)

Career and professional development through training, coaching and new experiences.

Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.

Inclusive and diverse community of passionate professionals learning and growing together.