Lipscomb University · 3 weeks ago
Federal Loan Coordinator, Financial Aid
Nashville, TN
Full-time
Onsite
Entry, Mid LevelLipscomb University is seeking a Federal Loan Coordinator to manage the administration of student loan programs. The role involves processing student loans, coordinating with the Business Office, and providing financial aid advising to students and families.
EducationHigher EducationUniversities
Responsibilities
Manages the processing of all types of student loans (federal and private)
Completes the certification for student loan applications
Downloads and transmits student loan files from ELM and COD for student loan disbursement
Coordinates with the Business Office and processes loan disbursements electronically
Sends required disbursement notices to student and parent borrowers
Serves as liaison between lending institutions, student loan servicers, and the Office of Financial Aid
Opens Federal Parent PLUS Loan application on the Federal Student Aid website each summer
Researches and develops new reports/information for students and their parents concerning private loans and outside loans; prepares information for dissemination via email, internet, open houses, etc
Reconciles loan funds disbursed with the Business Office
Troubleshoots loans not disbursed
Actively resolves loan issues on behalf of students and parents
Notifies lenders of changes to student eligibility and returns unused portions of checks/funds
Develops and coordinates the Entrance and Exit Counseling Programs, informing incoming students of entrance counseling requirements, informing separating students and graduating seniors of the exit counseling requirements, and maintaining accurate documentation of the required exit and entrance counseling for each borrower
Develops and coordinates a process for default prevention
Act as primary contact for all student loan questions
Counsel students, both as first-time borrowers and graduates, in accordance with federal regulations
In conjunction with the Director, exercises appropriate professional judgment when appropriate, as described by federal regulations
May assist in the review and processing of exceptions to regulatory definitions of dependent/independent student status, modification of financial need through adjustments to information reported on the FAFSA or to the student COA, and appeals for failure to meet or maintain Satisfactory Academic Progress standards
Provides outstanding customer service while demonstrating patience and understanding for students and families seeking and/or receiving financial aid
Advises students about financial aid eligibility; application procedures; available financial aid programs; educational costs; and financial management strategies, including loans, financing options, and other financial-aid related matters
Calculates student award packages utilizing various software programs and federal, state and university resources, including gift aid and self-help aid; maintains compliance with federal and state regulations and the internal policies and procedures of the university, and monitors and verifies information with required documents
Performs financial aid and financial literacy presentations on campus
Accomplishes other tasks and projects as requested by the Director of Financial Aid
Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees
Demonstrates a positive and professional attitude and treats everyone with dignity and respect
Fully supports the “Student’s First” value at Lipscomb and routinely goes the extra mile in providing service
Performs other duties as assigned
Qualification
Required
Manages the processing of all types of student loans (federal and private)
Completes the certification for student loan applications
Downloads and transmits student loan files from ELM and COD for student loan disbursement
Coordinates with the Business Office and processes loan disbursements electronically
Sends required disbursement notices to student and parent borrowers
Serves as liaison between lending institutions, student loan servicers, and the Office of Financial Aid
Opens Federal Parent PLUS Loan application on the Federal Student Aid website each summer
Researches and develops new reports/information for students and their parents concerning private loans and outside loans; prepares information for dissemination via email, internet, open houses, etc
Reconciles loan funds disbursed with the Business Office
Troubleshoots loans not disbursed
Actively resolves loan issues on behalf of students and parents
Notifies lenders of changes to student eligibility and returns unused portions of checks/funds
Develops and coordinates the Entrance and Exit Counseling Programs, informing incoming students of entrance counseling requirements, informing separating students and graduating seniors of the exit counseling requirements, and maintaining accurate documentation of the required exit and entrance counseling for each borrower
Develops and coordinates a process for default prevention
Act as primary contact for all student loan questions
Counsel students, both as first-time borrowers and graduates, in accordance with federal regulations
In conjunction with the Director, exercises appropriate professional judgment when appropriate, as described by federal regulations
May assist in the review and processing of exceptions to regulatory definitions of dependent/independent student status, modification of financial need through adjustments to information reported on the FAFSA or to the student COA, and appeals for failure to meet or maintain Satisfactory Academic Progress standards
Provides outstanding customer service while demonstrating patience and understanding for students and families seeking and/or receiving financial aid
Advises students about financial aid eligibility; application procedures; available financial aid programs; educational costs; and financial management strategies, including loans, financing options, and other financial-aid related matters
Calculates student award packages utilizing various software programs and federal, state and university resources, including gift aid and self-help aid; maintains compliance with federal and state regulations and the internal policies and procedures of the university, and monitors and verifies information with required documents
Performs financial aid and financial literacy presentations on campus
Accomplishes other tasks and projects as requested by the Director of Financial Aid
Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees
Demonstrates a positive and professional attitude and treats everyone with dignity and respect
Fully supports the 'Student's First' value at Lipscomb and routinely goes the extra mile in providing service
Performs other duties as assigned
Company
Lipscomb University
Lipscomb University is a faith-based, liberal arts institution in Nashville, Tenn.
Founded in 1891
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$23M2018-04-17Grant· $23M
Leadership Team
Brent Roe-Hall
Director of The Joshua Project & Partnerships
Cindy Mears
Executive Administrative Assistant to the VP and CIO of IT, Leases & Contracts Administrator
Recent News
Government Technology US
2025-11-04
2025-07-17
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