Hitachi Energy · 16 hours ago
OSS On Site Services Engineer
Bland, VA
Full-time
Onsite
Entry, Mid Level
2+ years expHitachi Energy is a global technology leader in electrification, and they are seeking an OSS On-Site Services Engineer to provide desk-side IT support. This role involves troubleshooting IT issues, managing hardware logistics, and ensuring exceptional user experiences within the organization.
EnergyManufacturing
No H1B
U.S. Citizen Only
Responsibilities
Troubleshoot IT issues requiring physical intervention
Deliver ready-to-use computers to users
Provide ad-hoc training and guide users through self-service tools
Manage physical stock of devices and accessories, including CMDB updates
Perform regular inventory checks for hardware
Coordinate logistics for device shipping and movement
Handle warranty cases with OEM vendors
Support IT equipment and software in meeting rooms and collaboration areas
Qualification
Required
Formal IT qualification or apprenticeship in information technology
Minimum 2 years of professional IT support experience
Fluent in English and local language with strong communication skills
Proactive, solution-oriented mindset with ability to work independently
Legal authorization to work in the U.S.; U.S. citizenship required
Familiarity with tools like ServiceNow, MS Office 365, Windows, iOS, and asset management systems
Benefits
Global career growth opportunities
Professional development programs
Company
Hitachi Energy
Hitachi Energy is a renewable energy company that provides energy consulting services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$300M2025-03-19Post Ipo Equity· $300M
2020-03-30IPO
Leadership Team
Ron Hunt
CFO Enterprise Software Solutions
Allie Anzelone
Site HR Business Partner
Recent News
Business Standard India
2025-05-17
Company data provided by crunchbase