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Petco · 1 day ago

Sr. Product Quality & Safety Assurance Engineer

San Diego, CA

Full-time

Onsite

Senior Level, Lead/Staff

$89K/yr - $133K/yr

10+ years exp

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. The Sr. Product Quality & Safety Assurance Engineer will utilize quality assurance tools to manage problem resolution and develop quality standards, ensuring compliance with industry regulations and maintaining high standards of animal care and product quality.

Animal FeedNutritionPet

H1B Sponsor Likely

Responsibilities

Provide quality assurance inputs and solutions throughout the Product Development and Life Cycle process by participating in appropriate and timely cross-functional tasks and meetings as needed

Collaborate with certified global 3rd-party labs and internal stakeholders to develop and maintain standard protocols for all Owned Brand products. Develop valid, repeatable, and cost-effective test methods

On-board new and assist current vendors in understanding Petco OB protocols and standards for all QA requirements. Communicate quality expectations early in the product development process and ensure vendor compliance

Conduct research and use risk analysis tools such as failure modes and effects analysis (FMEA) as necessary during design reviews to minimize quality and safety issues both during development and for issues encountered in the field

Create testing plans to ensure new product development meets expectations to release purchase orders for shipping. Collaborate with cross functional teams and vendors on all product, testing and manufacturing issues

Review QA processes, audit reports and applicable government certifications for factories. Review reports that demonstrate compliance of products. Assure compliance with appropriate protocols and reconcile issues. Communicate compliance concerns to Sr. Manager for vendor status assessment

Monitor and analyze all feedback from internal teams (Customer Relations, Stores, Distribution Centers, etc.) and determine need for incident investigation. Partner with appropriate parties to develop solutions, and ensure corrective action is implemented in a timely manner

Identify patterns of unsatisfactory vendor performance (repeated failures in testing, late testing or shipping, excessive field complaints) to facilitate and implement correction action plan to improve performance

Assist QA Sr. Manager in implementing process improvements and administration tasks for the Owned Brand Quality Management System

Conduct supplier approval process by reviewing new and existing vendor documentation, conducting risk assessment, visiting as necessary, and providing recommendation for engagement, exemption, or rejection

Conduct in-store visits for QA sample review and collection as needed

Ensure database reports are run on regular basis to provide necessary information and data for testing and analysis

Ensure that all Owned Brand product complaints, issues, and concerns are documented in a manner that can be used to update product/design improvement, QA testing, vendor scoring, etc

Perform other related duties, tasks and responsibilities as required, assigned, or directed

Qualification

Quality AssuranceRisk AnalysisVendor ManagementTesting MethodologyHACCP CertificationASQ CertificationMicrosoft ExcelCommunication SkillsProblem SolvingAdaptability

Required

Normally requires a bachelor's degree or equivalent, preferably in Quality Assurance, Engineering or a related technical field

Requires a minimum of 10 years progressively responsible professional related experience

An equivalent combination of education and experience can substitute for a degree

Working knowledge of product specifications, testing and test methodology, quality control, inspections/audits preferred

Basic knowledge of materials and manufacturing processes used in the production of consumer products for sale at retail a plus

Must possess excellent verbal and written communication skills

Proficient in Microsoft Excel, Word, Outlook and miscellaneous database systems

Preferred

HACCP Certification

SQF Practitioner

ASQ certification (Auditor, CQE, CQA, CRE)

Benefits

Health and financial benefits

401K

Incentives

PTO

Company

Petco

Glassdoor3.0

Where the Pets Go. Celebrating 60 years of helping pets live their best life!

Founded in 1965

San Diego, California, USA

10001+ employees

https://www.petco.com/unleashed

H1B Sponsorship

Petco has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (32)

2024 (19)

2023 (31)

2022 (27)

2021 (20)

2020 (21)