Client Relationship Administrator jobs in United States
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Personalized Medicine Care Diagnostics (PMCDx) · 3 weeks ago

Client Relationship Administrator

positionDC-Baltimore Area
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$24/hr - $26/hr
date2+ years exp

Personalized Medicine Care Diagnostics (PMCDx) is a CLIA-certified clinical genomics laboratory focused on delivering advanced molecular diagnostics for personalized patient care. The Client Relationship Administrator will be the primary liaison between the laboratory and external clients, ensuring effective communication and support for laboratory operations.

BiotechnologyHealth DiagnosticsMedical

Responsibilities

Serve as the main point of contact for external inquiries, providing timely and professional support
Communicate with healthcare professionals regarding patient testing and results
Supply accurate information for testing and billing to facilitate smooth operations
Maintain and update data in laboratory and operational systems, ensuring accuracy and compliance
Perform general administrative tasks to support daily lab operations
Document all client interactions in accordance with HIPAA and company policies
Collaborate with internal teams to resolve client issues and enhance service delivery
Carry out additional duties as assigned by management

Qualification

Laboratory Information SystemsHealthcare experienceData entryCommunication skillsCustomer serviceHIPAA complianceOrganizational skillsAttention to detail

Required

Minimum 2 years of experience in healthcare, laboratory, or administrative support roles
Strong verbal and written communication skills
Proficiency in data entry and laboratory information systems (LIS)
Excellent organizational skills and attention to detail
Ability to manage multiple tasks and prioritize in a fast-paced environment
Commitment to confidentiality and HIPAA compliance
Customer service-oriented mindset and ability to work both independently and as part of a team

Preferred

Associate or bachelor's degree in healthcare, life sciences, or related field preferred

Company

Personalized Medicine Care Diagnostics (PMCDx)

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Personalized Medicine Care Diagnostics (PMC™) is advancing precision medicine by translating innovation into routine clinical practice.
dateFounded in 2020
location
Germantown, Maryland, USA
people-size11-50 employees
web-link
https://www.pmcdx.com

Funding

Current Stage
Early Stage

Leadership Team

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Sherry Dadgar, Ph.D, FACMG
CEO/ Laboratory Director at Personalized Medicine Care Diagnostics
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Company data provided by crunchbase