Open Systems Technologies ยท 10 hours ago
Sr. Program Manager - Operational focus
NYC Metro Area
Contract
Onsite
Senior Level, Lead/Staff
10+ years expOpen Systems Technologies is seeking a Senior Program Manager with an operational focus to lead and manage projects within the Operations Optimization and Enablement team. The role involves project management, business analysis, and developing strategies for leveraging generative AI to improve efficiency and innovation in core business processes.
RecruitingStaffing Agency
Responsibilities
Lead and manage projects from initiation to closure, ensuring projects are delivered on time, within budget, and meet quality standards
Develop comprehensive project plans, including scope definition, work breakdown structures, resource allocation, and risk management plans
Monitor project progress, track milestones, and proactively address any roadblocks or issues
Communicate project status, risks, and changes to stakeholders effectively
Facilitate project meetings, workshops, and stakeholder discussions
Elicit, analyse, and document business requirements through interviews, workshops, and document review
Model and analyse business processes to identify areas for improvement and optimization
Translate business needs into clear, concise, and actionable technical specifications
Validate and verify solutions to ensure they meet business requirements
Communicate business requirements and analysis findings to technical teams and stakeholders
Develop a comprehensive operational strategy for leveraging generative AI to improve efficiency, automation, and innovation within our core business processes
Identify key operational areas where generative AI can have the biggest impact, process automation or data analysis
Conduct thorough assessments of existing processes and systems to determine the feasibility and potential ROI of integrating generative AI solutions
Develop detailed implementation plans, including timelines, resource allocation, and key performance indicators (KPIs)
Lead cross-functional teams to execute the implementation of generative AI solutions, ensuring alignment with overall business objectives
Develop training programs and documentation to support the adoption of generative AI tools by operational teams
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the client, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualification
Required
Exposure to AI in the workplace
Classic PM role
Operational focus
Systems integration background required - integrating with front office system. MUST be in resume
Managing back office account data
Tech heavy backgrounds won't be the right fit. Need operations
Handling business requirements
Data focus
Strong MS Office (heavy Excel required - MUST HAVE)
Extensive experience in business analysis and project management roles, specifically within the Data domain
Ability to engage with multiple stakeholders across business, operations, technology and compliance, including those at senior levels
Ability to rationalize and work through organizational change. Proven track record in terms of evaluating process performance across key metrics and envisioning ways to reengineer the process to create significant improvement across all key variables
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of the principles of business analysis
Experience in designing business process models and solutioning in order to support strategic design decision
Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting need
Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
Minimum 10 years of experience
Preferred
Strong OPS PMs with (ideally) Reference Data or Front Office/Back Office experience, who may have had exposure to a large integration project
Highly motivated and proactive individual for this role
True go-getter, passionate about the project's success, and comfortable with a fast-paced, dynamic environment
Self-directed and requires minimal supervision
Demonstrates a proactive approach to problem-solving
Adaptable and thrives in an environment with shifting priorities
Understands the importance of efficiency and delivering results in a demanding setting
Quickly integrate into the team and contribute meaningfully to project goals
Company
Open Systems Technologies
Open Systems Technologies provides smart staffing solutions.
201-500 employees
H1B Sponsorship
Open Systems Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (29)
2023 (26)
2022 (19)
2021 (43)
2020 (48)
Funding
Current Stage
Growth StageCompany data provided by crunchbase