Method Communications · 1 month ago
Marketing Account Director, B2B Tech
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$130K/yr - $160K/yr
8+ years expMethod Communications is an award-winning technology marketing and public relations agency seeking a Marketing Account Director. This critical role involves leading client relations, managing integrated marketing campaigns, and ensuring effective communication between clients and internal teams to achieve strategic goals.
MessagingProfessional NetworkingPublic RelationsSocial Media
Hiring Manager
Kaley McClellan
Responsibilities
Manage and maintain client relationships building trust and helping clients have confidence in the agency team and our collective ability to achieve their goals
Direct all projects and initiatives, while allowing team members to own and execute projects
Maintain strong client communication through email, Slack, weekly team meetings, and one-to-ones with client(s). This includes establishing weekly agendas, sharing work back schedules, meeting notes and managing action items, all designed to provide concierge service through clear communication
Excellent written and verbal communication skills with an eye for detail
Positive attitude, critical thinker and problem solver
Work with executive leads to develop realistic goals for internal team members and for clients
Encompass a strong executive presence when providing ideas, counsel and feedback to clients and internal teams
Work in partnership with account project managers to ensure content is delivered on time supporting workstreams to delivery top-quality deliverables
Assigns and delegates roles and responsibilities across internal teams to ensure successful outcomes
Write well researched project briefs to steer strategic thinking on new deliverables
Develop and implement strategic plans to manage and grow accounts
Retain clients and build strong trusting relationships
Provide superior customer service and ensure client satisfaction
Act as a strategist and advisor to your clients, advising them on what tactics, messages and priorities they should prioritize based on their business goals
Act as a mentor to junior staff
Evangelize marketing within the agency
Deliver constructive feedback to ensure level requirements are met and the correct action is taken, where necessary
Participate in office activities (virtual and/or in-person dependent on location)
Have a strong, positive presence within the agency
Qualification
Required
8+ years Account Management experience with a minimum of 4 years in an agency environment
Demonstrated experience building, conceptualizing and executing integrated communications programs that align with client/company business goals
Exemplary editing and writing capabilities
Collaborative, team-oriented individual with a big-picture mindset
Commitment to developing skills and helping team members do the same
Excellent written and verbal communication skills with an eye for detail
Positive attitude, critical thinker and problem solver
Strong executive presence when providing ideas, counsel and feedback to clients and internal teams
Ability to manage and maintain client relationships building trust and helping clients have confidence in the agency team and our collective ability to achieve their goals
Ability to direct all projects and initiatives, while allowing team members to own and execute projects
Ability to maintain strong client communication through email, Slack, weekly team meetings, and one-to-ones with client(s)
Ability to work in partnership with account project managers to ensure content is delivered on time supporting workstreams to delivery top-quality deliverables
Ability to assign and delegate roles and responsibilities across internal teams to ensure successful outcomes
Ability to write well researched project briefs to steer strategic thinking on new deliverables
Ability to develop and implement strategic plans to manage and grow accounts
Ability to retain clients and build strong trusting relationships
Ability to provide superior customer service and ensure client satisfaction
Ability to act as a strategist and advisor to your clients, advising them on what tactics, messages and priorities they should prioritize based on their business goals
Ability to act as a mentor to junior staff
Ability to evangelize marketing within the agency
Ability to deliver constructive feedback to ensure level requirements are met and the correct action is taken, where necessary
Ability to participate in office activities (virtual and/or in-person dependent on location)
Ability to have a strong, positive presence within the agency
Preferred
B2B experience is required tech and/or enterprise experience is preferred
Benefits
Flexible, hybrid work
Generous Vacation and Wellness Time accruals, two weeks of full office closure, paid holidays, and 2 floating holidays
Cell phone and internet cost reimbursement
Employer paid Medical, Dental, and Vision Insurance
Employer paid Health Savings Account (HSA)
401K Plan with Employer Match up to 4%
Free Employee Assistance Program (EAP) offering three confidential, face-to-face counseling sessions per issue per year
Paid Family Leave
$500 annual wellness stipend after 6 months of employment
$1500 professional development stipend after 2 years of employment
4 weeks of paid sabbatical after 5 years of employment
Leadership development and virtual training opportunities
Company
Method Communications
Method Communications is an integrated communications agency that offers its users with public relations campaigns.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-12-19Acquired
Leadership Team
Katy Spaulding
Chief Operating Officer
Matt Stewart
General Manager West Coast
Recent News
2024-04-11
Company data provided by crunchbase