SUSS · 1 month ago
Field Service Engineer (Phoenix, Arizona)
Corona, CA
Part-time
Onsite
Senior Level
5+ years expSUSS is a company focused on semiconductor manufacturing, and they are seeking a Field Service Engineer to support customers by installing, maintaining, and troubleshooting SUSS equipment. The role involves direct customer interaction to ensure optimal tool performance and minimize downtime.
ManufacturingSemiconductor
Responsibilities
Installs new or modified equipment at customer's facility to ensure full functionality according to specifications
Reviews performance reports and documentation from customers and field representatives and inspects malfunctioning or damaged product to determine nature and scope of problem
Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action
Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs
Provides on-site technical assistance to help troubleshoot and repair equipment
Maintains records of performance reports
Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems
Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers
Other duties as assigned
Qualification
Required
Four-year college degree related to the technical skills required of the job, plus a minimum of five years of related work experience
Or an AA degree related to the technical skills required of the job (or equivalent university program certificate) plus a minimum of 8-10 years of directly related experience and/or training
Or an equivalent combination of education and experience
Benefits
Health and Insurance Benefits
Employee Support Programs
Optimal Work-Life-Balance
Paid Time Off
Retirement & Financial Planning
Group Insurance Health plans – a portion of the premiums for Medical, Dental, and Vision are Company-paid
Choice between 3 PPO plans in every state but California
CA employees have choice between 4 Insurance Plans – 3 PPO plans and 1 HMO plan
Term Life/AD&D, Long Term Disability (LTD), and Short-Term Disability (STD) Insurance plans – 100% Company-paid
HSA with significant Company contribution
Employee Assistance Plan (EAP) – 100% Company-paid
Flexible working hours model, which includes flextime, various part-time options, and up to 12 days of remote work per month
10 Paid Holidays per year
136 hours of PTO per year
10 Paid Jury Service days per year
401k with 4% Company match
Company
SUSS
With more than 75 years of experience, SUSS is one of the world's leading manufacturers of equipment and process solutions for microstructuring in the semiconductor industry and related markets.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2011-09-23IPO
Recent News
2025-11-10
2025-11-10
2025-11-10
Company data provided by crunchbase