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M/I Homes, Inc. · 6 days ago

Sales Administrator

Columbus, OH

Contract

Onsite

Entry Level

2+ years exp

M/I Homes is a leading homebuilder with over 40 years of experience in constructing quality homes. The Sales Administrator role involves coordinating the new home start process by managing sales documents, scheduling closings, and ensuring compliance with financing and construction requirements.

Home ServicesReal EstateReal Estate Investment

Responsibilities

Coordinates and assists with scheduling all homebuyer closings and manages all associated adjustments within the Closing Calendar

Provides support in the preparation and review of FHA and VA documentation to ensure accuracy and compliance

Performs deed intake activities, including logging, routing, and data entry within applicable systems

Maintains the division's closing backlog and provides support on various financing updates, including "House to Sell" contingencies

Generates escrow letters for closings involving incomplete exterior items at the time of settlement

Monitors escrow-related emails and communications daily to ensure timely response and follow‑up

Prepares escrow release requests and supports the end‑to‑end escrow release process in accordance with company policy

Logs and tracks incoming escrow deposits and coordinates the receipt and processing of deposits with Corporate Accounting

Coordinates with outside title companies when applicable to ensure proper documentation and closing preparedness and escrow release

Reviews documents to identify missing signatures, inconsistent or incorrect information, and other compliance deficiencies

Serves as a liaison between the Construction Supervisor, Title Company, MI Financial, outside lenders, real estate agents, and homebuyers regarding pre‑settlement and closing‑related information, as needed

Prepares and distributes closing letters, cancellation letters, and other related communications

Assists with general administrative tasks for the Division and/or Sales Department as required

Performs additional duties and special assignments as requested by the supervisor

Qualification

Real estate experienceClosing procedures knowledgeMicrosoft Office proficiencyDocument handling accuracyJDE experienceCustomer service skillsCommunication skillsOrganizational skillsProblem solving

Required

High school graduate with basic academic and practical skills gained through school curriculum combined with 2-4 years of experience in real estate, title/escrow, lending, or administrative support

General knowledge of home building industry within the scope of sales contracts and the understanding of closing procedures and practices

Strong proficiency in Microsoft Office (Excel, Outlook, Word)

Notary Public (or willingness to obtain within 60 days of hire)

General office and administrative skills to assist in the processing of departmental workflow

Customer-service oriented with professional and courteous attitude

Good verbal and written communication skills for interaction with a variety of people inside and outside of the organization; good organizational skills and detail-oriented aptitude

General computer knowledge including but not limited to Microsoft Word and Excel

High attention to detail with strong accuracy in document handling

Excellent communication skills (written and verbal)

Ability to manage shifting priorities and handle tight deadlines

Comfort working with lenders, title companies, and leadership

Strong organizational skills and experience managing multi-step workflows

Problem solving and proactive follow-through

Professional, calm demeanor with buyers and internal teams

Preferred

Experience working with closing documents (ALTA, deeds, disclosures)

Experience with JDE, Pivotal, or similar systems

Benefits

Medical

Dental

Vision

Paid time off

Paid holidays

Paid parental leave

Traditional and Roth 401(k) options

Profit sharing plan

Employee stock purchase plan

Employee home purchase plan

And more

Company

M/I Homes, Inc.

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years and is known nationally for the M/I Difference: Whole Home Building Standards, Design, M/I Financial, and our industry leading Transferable Structural Warranty.

Founded in 1976

Columbus, Ohio, USA

1001-5000 employees