VetnCare ยท 3 weeks ago
Customer Service Representative - Overnights
El Dorado Hills, CA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrInsight Veterinary Wellness Center is a hybrid hospital providing both Emergency and Primary Care services. They are looking for a dedicated Customer Service Representative to support patients, clients, and the clinical team.
Health CarePetVeterinary
Responsibilities
Greet and support clients in-person and by phone with empathy and professionalism
Triage incoming appointments and schedule accordingly
Manage check-in/check-out and payment collection
Provide education to clients about our hospital services and offerings
Facilitate clear communication between clients and medical teams
Support the team with additional duties as needed
Qualification
Required
Greet and support clients in-person and by phone with empathy and professionalism
Triage incoming appointments and schedule accordingly
Manage check-in/check-out and payment collection
Provide education to clients about our hospital services and offerings
Facilitate clear communication between clients and medical teams
Support the team with additional duties as needed
Strong initiative, detail orientation, and ability to learn quickly
Excellent communicator with compassion for pets and people
Comfortable handling a multi-line phone system
Able to work independently
Preferred
Prior veterinary experience preferred, but not essential
Familiarity with veterinary terminology is a plus
Benefits
Supportive, close-knit culture with opportunities for learning and growth
Company
VetnCare
VetnCare is a Veterinary hospital that offer standard of medical, surgical, and dental veterinary care.
Founded in 2011
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-05-12Debt Financing
Leadership Team
Cyril Vergis
Chief Financial Officer
Erin McGlover, PHR
Senior Talent Acquisition Partner
Recent News
Saratoga Partners
2023-08-29
Company data provided by crunchbase