Chase · 1 month ago
Vendor Management Analyst II - Collections Litigation
600 Business Center Dr, Heathrow, FL, 32746, US
Full-time
Onsite
Mid Level
3+ years expChase is a leading financial institution, and they are seeking a Vendor Management Analyst to join their Card Recovery team. The role involves managing vendor relationships, ensuring operational excellence, and implementing tools to track performance metrics, which directly impacts customer experience and risk management outcomes.
BankingFinancial Services
No H1B
Responsibilities
Monitor day-to-day business results for assigned vendors
Demonstrate exceptional judgment and communication skills
Lead compliance-related audit activities
Manage projects to meet critical deadlines
Own the vendor communication process
Consult with business partners to establish clear requirements
Identify emerging trends and propose solutions
Establish and maintain partnerships with external groups
Travel for on-site reviews approximately 10%-20% of the time
Qualification
Required
Three years of business operations experience in Collection Litigations
Outstanding written and verbal communication skills
Strong task and priority management skills
Ability to drive issue resolution in a fast-paced environment
Analytic mindset with clear and persuasive presentation skills
Detail-oriented with excellent time management skills
Experience in analyzing and improving business processes
Ability to monitor and analyze vendor performance data
Bachelor's Degree or equivalent work experience
Preferred
Programming skills/aptitude is desirable
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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