Pennrose · 1 month ago
Regional Community Impact Lead
US-
Full-time
Onsite
Mid, Senior Level
$26/hr - $28/hr
4+ years expPennrose Management Company is focused on providing meaningful supportive service initiatives to residents in their communities. The Regional Community Impact Lead will assist in overseeing Community Impact Coordinators and ensure compliance with service programs and requirements.
ConstructionProfessional ServicesProperty DevelopmentProperty ManagementReal Estate
Responsibilities
Perform Community Impact Coordinator duties at assigned properties
Coordinates the implementation of supportive service plans and the delivery of needed and appropriate programming and services at all assigned properties
Maintains compliance with supportive service program requirements specific to each development. Ensures that each assigned property meets the PMC Scorecard requirements and that all PMC, state and federal reporting is completed on time
Assesses residents’ needs and facilitates access to services and/or provides resources for residents
Educates residents on lease obligations to assist them in being more successful tenants
Proactively addresses rental delinquency issues, housekeeping issues and resident related issues which could attribute to high resident turnover or property damage
Identify, network and collaborate with community agencies to provide programming and services that will educate and enhance the quality of the residents’ lives
Work closely with management to assist with resident issues and concerns
Assist residents with seeking out eligibility programs, resources and required documents related to their housing stability
Act as a liaison to the larger community to ensure collaboration and partnerships to improve overall property functions
Perform Lead support role to other Community Impact Coordinators
Support the Director and Manager of Community Impact in administrative responsibilities for the Community Impact Department
Assist with the onboarding process of new Community Impact Coordinators and support all assigned staff on supportive service roles and responsibilities
Assists with Supportive Service Plans for tax credit applications
Assist Director and Manger of Community Impact with internal PMC site audits
Coordinate the implementation of supportive service plans and the delivery of needed and appropriate services as needed throughout the PMC Portfolio
Assist to help evaluate staff in the delivery of supportive services and provide regular on-site assistance and support to all assigned Community Impact team members
Identify, develop, and maintain networks of existing community based supportive and social service agencies for all properties and disseminate information to site managers and Community Impact staff
Assist with supporting 3rd party providers to help them understand the role of Supportive Services in accordance with Pennrose policies and procedures
Improve knowledge and skills through participation in training sessions, service coordinator trainings and forums, leadership coaching and trainings, and other professional development opportunities
Act as a Virtual Community Impact Coordinator to PMC properties that do not have on-site Community Impact Coordinators with supportive services commitments as needed:
Virtually assist residents with one-on-one meetings and provide resources and referrals as appropriate to assigned properties
Complete all newsletters and reports for all assigned properties, including those virtually supported
Virtually support the on-site Property Manager for all assigned properties
Arrange for all on-site programming virtually for all assigned properties
Assist in any other assigned responsibilities
Qualification
Required
Bachelor's Degree in Social Service or related field
Four to five years of experience in Social Service field within a multi-family housing environment
Requires a valid driver's license, an insured vehicle, and the ability to travel regularly (between properties, on-call emergencies, training, etc.)
Company
Pennrose
Pennrose is a property development and management company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Geoff Milz
Regional Vice President
Recent News
2026-01-03
Hartford Business Journal
2025-12-02
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