S2 Residential · 1 month ago
Director, Property Mangement
Raleigh, NC
Full-time
Onsite
Director/ExecutiveS2 Residential is a property management company, and they are seeking a Director of Property Management to oversee operations and enhance resident experience. The role includes driving leasing performance, managing financial oversight, and leading onsite teams to ensure compliance and operational excellence.
Real EstateRentalResidential
Responsibilities
Drive leasing, traffic, and resident retention through coaching, training, and performance monitoring
Analyze sales, prospect, and market data to identify trends and improvement opportunities
Partner with onsite teams to execute marketing, advertising, and resident retention strategies
Ensure model units, amenities, curb appeal, and online presence meet brand standards
Handle escalated resident concerns and ensure timely, professional resolution
Support resident events, engagement programs, and service excellence initiatives
Promote a customer-first culture focused on retention and satisfaction
Partner with Operations and Asset Management to manage budgets, NOI performance, and expenses
Review P&Ls, general ledger activity, and monthly financials with onsite teams
Monitor spending, approve expenses within authority, and communicate variances
Support capital planning, bid collection, and approvals
Oversee accuracy of reporting, renewals, delinquency, deposits, invoicing, and lease documentation
Ensure compliance with company procedures, fair housing, and operational standards
Participate in audits, inspections, lender/investor tours, and due diligence activities
Recruit, train, coach, motivate, and manage onsite teams
Address performance issues, conduct corrective action, and support team development
Foster company culture and core values across the portfolio
Monitor service request performance, unit turns, and preventive maintenance
Inspect properties regularly to ensure safety, cleanliness, and asset integrity
Identify repair needs, manage bids, and coordinate with Operations and Asset Management
Address safety issues and property risks promptly
Ability to climb up to four flights of stairs to access apartments
Ability to walk several acres to tour community
Some lifting; up to 25lbs
Ability to sit or stand for long periods at a time
Qualification
Required
Drive leasing, traffic, and resident retention through coaching, training, and performance monitoring
Analyze sales, prospect, and market data to identify trends and improvement opportunities
Partner with onsite teams to execute marketing, advertising, and resident retention strategies
Ensure model units, amenities, curb appeal, and online presence meet brand standards
Handle escalated resident concerns and ensure timely, professional resolution
Support resident events, engagement programs, and service excellence initiatives
Promote a customer-first culture focused on retention and satisfaction
Partner with Operations and Asset Management to manage budgets, NOI performance, and expenses
Review P&Ls, general ledger activity, and monthly financials with onsite teams
Monitor spending, approve expenses within authority, and communicate variances
Support capital planning, bid collection, and approvals
Oversee accuracy of reporting, renewals, delinquency, deposits, invoicing, and lease documentation
Ensure compliance with company procedures, fair housing, and operational standards
Participate in audits, inspections, lender/investor tours, and due diligence activities
Recruit, train, coach, motivate, and manage onsite teams
Address performance issues, conduct corrective action, and support team development
Foster company culture and core values across the portfolio
Monitor service request performance, unit turns, and preventive maintenance
Inspect properties regularly to ensure safety, cleanliness, and asset integrity
Identify repair needs, manage bids, and coordinate with Operations and Asset Management
Address safety issues and property risks promptly
Ability to climb up to four flights of stairs to access apartments
Ability to walk several acres to tour community
Some lifting; up to 25lbs
Ability to sit or stand for long periods at a time
Benefits
Competitive pay with bonuses
Medical, Vision, and Dental insurance
Company-paid life insurance
401(k) with immediate vesting
Paid Vacation & Holidays
Professional or Industry Certification Reimbursement
Employee Referral Program
Apartment Rental Discounts
Company
S2 Residential
S2 Residential manages apartment communities, offering rental housing with various amenities in multiple states.
Founded in 2014
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase