Pyramid Healthcare · 1 month ago
Patient Experience and Abuse Prevention Trainer
United States
Full-time
Onsite
Mid Level
3+ years expPyramid Healthcare is dedicated to offering the highest quality of care to those they serve, focusing on client-centered care in addiction treatment and mental health recovery. This position is responsible for designing, delivering, and evaluating training programs on abuse prevention while collaborating with stakeholders to meet organizational needs.
Health CareMedicalMental HealthWellness
Responsibilities
Design and deliver targeted, engaging and interactive training on abuse indicators, boundaries, and ethics that is tailored to staff at all levels
Employ diverse teaching methods aimed at enhanced learning across functions and levels
Collaborate with key stakeholders to ensure content meets business needs and objectives
Facilitate live virtual new hire orientation and annual re-training sessions
Monitor, evaluate, and report training participation, outcomes, and effectiveness to steering, safety, or compliance committees; develop assessment tools and recommend continuous improvements
Create and maintain resources and training materials to align with best practice standards
Remain updated on current trends and best practices in patient safety and abuse prevention
Lead awareness campaigns and contribute to internal communications by participating in and/or leading cross functional work groups
Provide guidance to staff and leadership on reporting procedures and response protocols for suspected abuse
Consult on appropriate training for HR cases, without direct involvement in investigations
Travel as needed for conferences and site presentations
Must exercise discretion and maintain confidentiality with regard to all company information
Completion of all required trainings as designated by the company and accreditation/licensing entities
Other duties as assigned
Qualification
Required
Bachelor's degree in communications, human resources, organizational development, social work, psychology or related field required, masters preferred
A minimum of 3 years of experience, preferably in HR, training, quality, compliance and/or clinical oversight within a behavioral healthcare setting
Prior experience developing and delivering training content
Ability to interpret regulatory standards and translate them into practical training content and organization guidance
Excellent oral and written communication and interpersonal skills
Sound clinical judgment and excellent clinical skills
Ability to solve problems by gathering and analyzing information
Experience developing and facilitating training for groups of 10 or more
Ability to navigate web-based platforms for training facilitation
Experience working autonomously to complete tasks
Ability to handle a crisis and or potential risk situation and react appropriately
A working knowledge of federal and state standards as well as regulating body and compliance standards
Preferred
Clinical license (ex: LCSW, Licensed Psychologist, LPC) preferred
Certified Professional Patient Experience (CPPX), Certified Professional Patient Safety (CPPS), Violence Prevention Professional (VPP) Certifications desired, but not required
Benefits
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Employee Recognition Programs
Referral Bonus opportunities
And More!
Company
Pyramid Healthcare
Pyramid Healthcare offers substance use, mental health, autism, eating disorder, and behavioral healthcare treatment.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase