Control Risks · 4 weeks ago
GSOC Supervisor
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $77K/yr
2+ years expControl Risks is seeking a GSOC Supervisor to support one of their premier Fortune 500 clients. The GSOC Supervisor will play a pivotal role in optimizing the Global Security Operations Center's function and ensuring coordinated support while identifying and mitigating risks and exposures.
ConsultingInsurTechRisk ManagementSecurity
Responsibilities
Serve as a subject-matter expert regarding the GSOC's daily operations and security procedures and act as an on-the-ground leader for Operators
Ensure consistency from Operators in day-to-day operations related to emergency response, employee communications, travel safety, event and EP support, and security systems monitoring and response
Support the GSOC Manager on initiatives and tasks required in the day-to-day operations of the GSOC
Assist GSOC Manager in the development of SOPs related to emergency response, employee communications, travel safety, event and EP support, and security systems monitoring and response
Guide Operators in the effective monitoring of the client's assets and executive residences as well as its personnel, guests and others while at client sites
Oversee capable response to incidents and requests for assistance from global client community, including business travelers
Provide consistent feedback to Operators in line with GSOC SOPs
Assist in the onboarding and training of new Operators
Provide guidance and edits around tactical intelligence reports and security plans developed by the Operators
Develop emergency communications, tactical intelligence reports, security plans and templates to support these tasks with minimal oversight
During times of emergency incidents, VIP visits, client events and other high-traffic incidents, provide active assistance and support to Operators
Guide comprehensive incident management response metrics tracking system
Utilize the client's mass communication systems to notify employees during emergency events
Supervise and coordinate cross-functional stakeholder engagement in a wide variety of areas including in emergency and crisis situations
Support effective dispatching and monitoring of the security guard force by the GSOC team
Perform various safety and security tasks, as directed by client management
Qualification
Required
Bachelor's degree in history, political science, criminal justice or related areas of study or equivalent work experience
Two-to-three years of experience working in a GSOC, Security Operations or a similar role
Experienced understanding of security systems (S2 preferred)
Previous experience working in a security environment as a lead analyst, supervisor or team lead a plus
Experience designing or operationalizing SOPs, training programs or other standardized documents within a corporate security or GSOC environment
Previous experience working alongside cross-functional security teams including Executive Protection and Travel Safety a plus
Elevated understanding of how GSOCs operate in conjunction with other security teams in a broader organization
Ability to communicate effectively with members of client leadership, security stakeholders and client company employees
Project coordination or management experience
Strong ability to make quick decisions, gather pertinent information and communicate with security leadership and stakeholders during high-level crisis and emergency incidents in line with SOPs, especially in the absence of the GSOC Manager and client leadership
Strong understanding of how CCTV and access-control programs work and how to leverage tools in support of the GSOC Manager, Operators and client leadership
Ability to utilize social media and other open-source monitoring platforms to collect information for tactical intelligence purposes
Ability to gather and analyze large amounts of data and information and compile it into easily digestible, concise reporting
Strong written and verbal communication skills, including on the radio and phone
Benefits
Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
Company
Control Risks
Control Risks is a risk consultancy that provides security risk management, organizational resilience, and operational protective security.
1001-5000 employees
H1B Sponsorship
Control Risks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (3)
2022 (3)
2021 (1)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
NVM Private Equity
2011-03-17Private Equity
1995-01-01Private Equity
Leadership Team
Bill Udell
Senior Partner, Crisis and Security Consulting for the Americas
Brad Kolacinski
Partner
Recent News
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