Complete Care Centers ยท 1 month ago
Legal Records Specialist
Maitland, FL
Full-time
Onsite
New Grad, Entry LevelComplete Care Centers is a multi-disciplinary practice focused on serving patients with physical injuries resulting from trauma. They are seeking a detail-oriented Medical Records Specialist to manage patient records with accuracy, ensuring compliance with HIPAA and maintaining confidentiality.
Health CareMedical
Responsibilities
Processing and verifying medical record requests in compliance with HIPAA and all applicable regulations
Coordinating release of information to patients, attorneys, insurance companies, and other entities
Pulling records for patient care, quality review, and audits in a timely manner
Maintaining and updating records in Salesforce in real time
Scanning documents into patient files and ensuring complete, organized records
Handling request conflicts and escalating issues to the Office Practice Manager
Providing language translation support when needed
Qualification
Required
Processing and verifying medical record requests in compliance with HIPAA and all applicable regulations
Coordinating release of information to patients, attorneys, insurance companies, and other entities
Pulling records for patient care, quality review, and audits in a timely manner
Maintaining and updating records in Salesforce in real time
Scanning documents into patient files and ensuring complete, organized records
Handling request conflicts and escalating issues to the Office Practice Manager
Providing language translation support when needed
Consistent attention to detail and confidentiality in all aspects of work
Excellent verbal and written communication with patients, staff, and external parties
Knowledge of office software, Salesforce, and standard office functions
Kindness, patience, and empathy, even in challenging situations
Critical thinking skills and a positive, proactive attitude
Ability to multitask and thrive under pressure
Preferred
Familiarity with medical records management
Knowledge of bookkeeping and general office operations
Previous work in a healthcare or patient service environment
Company
Complete Care Centers
Complete Care is a doctor-owned injury care platform designed to deliver faster recovery, better function and stronger outcomes.
Founded in 2011
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brent Williams
Chief Executive Officer
Alex Petit, MA, MBA
Chief Financial Officer
Company data provided by crunchbase