Worldwide BDC ยท 1 month ago
Customer Service / Marketing | Call Center Representative
Worldwide BDC is a leading call center marketing firm specializing in auto sales, seeking motivated individuals to enhance their customer service and sales skills. The Call Center Representative will be responsible for making outbound calls, engaging with customers, providing excellent service, and collaborating with the team to meet sales targets.
AutomotiveB2CData Mining
Responsibilities
Actively make warm outbound calls to potential customers, promoting and selling specific products or services
Employ warm calling techniques to create customer relationships, enhancing engagement and satisfaction
Address customer inquiries promptly and resolve any issues to uphold our reputation for excellent customer service
Apply sales techniques to effectively negotiate and close deals
Work alongside team members to meet or exceed sales targets and contribute to team objectives
Qualification
Required
Preferably with a background in call center operations, customer service, or sales
English required
Exceptional verbal and written communication skills
Solid understanding of outbound and warm calling techniques, along with a grasp of fundamental sales principles and strategies
Capable of thriving in a fast-paced and target-driven environment
Preferred
Sales experience is an advantage but not required
Bilingual in Spanish preferred
Benefits
Health, dental, and vision insurance
Gym access
Short-term disability
GAP insurance
Life insurance coverage
Paid time off accrual