mavQ ยท 3 weeks ago
Functional Lead \- Software Implemetation & Quality Assurance
Schenectady, New York, United States
Full-time
Onsite
Mid Level
3+ years expmavQ is a technology company seeking a Functional Lead for Software Implementation & Quality Assurance. The role involves serving as the primary functional point of contact for customers during implementation projects, guiding them through the phases, and ensuring quality through testing and documentation.
Artificial Intelligence (AI)
Responsibilities
Serve as the primary functional point of contact for customers during implementation projects
Facilitate discovery sessions to understand business needs, workflows, pain points, and priorities
Translate customer requirements into clear, detailed functional specifications and user stories
Guide customers through implementation phases, ensuring alignment on scope, milestones, and expectations
Develop and execute test plans, test cases, and acceptance criteria for new features, integrations, and configurations
Perform functional, regression, and user acceptance testing to validate solution quality
Document defects with precision and collaborate closely with developers to support rapid resolution
Ensure testing outcomes align with customer requirements and implementation goals
Support multiple concurrent implementation projects and work-streams in a fast-paced environment
Prioritize tasks based on business impact, customer timelines, and technical dependencies
Provide regular status updates, identify risks, and proactively recommend mitigation strategies
Contribute to continuous improvement efforts across implementation and QA processes
Qualification
Required
3+ years experience in software implementation, quality Assurance Testing, business analysis, or functional consulting
Strong understanding of the software implementation life cycle (requirements gathering, configuration, testing, deployment, adoption)
3+ years experience developing test plans, test scripts, and managing QA processes
Ability to effectively communicate requirements to technical and non-technical audiences
Proven ability to manage competing priorities across multiple work-streams
Excellent problem-solving skills and attention to detail
Preferred
Experience working in SaaS, enterprise software, or customer-facing implementation roles
Familiarity with Agile methodologies, user story writing, and backlog management
Experience with tools such as JIRA, Azure DevOps, or similar
Background in customer support, business operations, or technical analysis
Company
mavQ
mavQ provides an AI driven Low Code platform that allows enterprises to imagine, innovate, and transform their digital journey.
51-200 employees
H1B Sponsorship
mavQ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2022 (3)
Funding
Current Stage
Growth StageLeadership Team
Vamshi Vaddiraja
Co-Founder & CEO
Recent News
2023-12-23
Company data provided by crunchbase