This job has closed.

Order.co · 1 month ago

AP Manager, Vendor Operations

New York, NY

Full-time

Hybrid

Mid, Senior Level

$120K/yr - $140K/yr

3+ years exp

Order.co is a B2B Ecommerce Platform that simplifies purchasing, transforming how businesses connect with vendors. The AP Manager, Vendor Operations will elevate the Accounts Payable function, focusing on day-to-day execution and developing scalable processes to improve accuracy and reliability within the Vendor Payments ecosystem.

B2BFinTechMarketplaceProcurementSaaS

Responsibilities

Own day-to-day AP execution within our Vendor Payments ecosystem, including invoice intake, routing, approvals, payment processing, exception handling, and both automated and manual reconciliation

Ensure invoices and vendor payments are processed accurately and on time, with clear visibility into status, risks, and outstanding issues

Act as the primary point of accountability for payment accuracy, missed or late payments, and recurring exceptions

Direct resolution of urgent payment escalations in partnership with internal stakeholders

Oversee workflows for discrepancy resolution, disputes, and fraud-related issues

Partner with Product and Engineering to surface operational pain points, define requirements, and influence tooling that improves AP efficiency and scalability

Translate operational gaps into clear, structured business and technical requirements to support prioritization and execution

Collaborate closely with the broader Vendor Operations team to streamline workflows that impact both AP and upstream/downstream vendor processes

Evaluate existing AP workflows and identify process gaps, inefficiencies, and risks; design improvements that support scale, reliability, and clarity

Design, implement, and maintain operational standards, controls, and SLAs across invoice processing, approvals, payments, and reconciliation

Collaborate with internal stakeholders to reduce manual effort and operational risk through improved systems and automation when it comes to invoice ingestion and reconciliation

Drive vendor compliance by establishing clear invoicing standards, responsiveness expectations, and SLA adherence

Partner cross-functionally to review and improve processes related to overcharges, shortcharges, discrepancies, and adjustments

Introduce and evolve frameworks for fraud detection, prevention, dispute handling, and vendor KYB

Manage and develop direct reports, with responsibility for planning how the AP function and team scale over time

Qualification

Accounts PayableProcure-to-PayOperational Process ImprovementCollaboration with ProductBill Payment SystemsSQLAnalytical ThinkingCommunication SkillsAttention to DetailCreative Problem Solving

Required

3–5+ years of Accounts Payable and/or Procure-to-Pay experience with ownership of end-to-end workflows

Willingness to work hands-on with frontline workflows and partner closely with ICs to deeply understand operational gaps and failure points

Proven ability to build, overhaul, or scale operational processes in fast-moving environments

Experience collaborating with Product and Engineering teams on tooling, automation, and system improvements

Strong communication skills and comfort managing vendor-facing and financial discrepancies

Strategic, systems-oriented thinker with strong attention to detail and analytical instincts

Ability to operate effectively in ambiguous environments and drive progress without fully defined processes

Familiarity with bill payment systems and operational collaboration tools

Preferred

Background in FinTech, payments, or financial operations

Working knowledge of SQL or experience partnering closely with data teams

Benefits

A competitive compensation package including stock options

Robust medical, dental, vision, and wellness benefits

Flexible time off policies

Employer-sponsored 401(k)

Company

Order.co

Order.co is an AI-powered procurement platform that connects purchasing, approvals, payments, and reporting in one intelligent system–so teams can place orders faster, cut manual work, and keep operations running smoothly.

Founded in 2016

New York, New York, USA

51-200 employees