Consumer Technology Association · 3 weeks ago
Manager, Conference Technology & Program Operations
Arlington, VA
Full-time
Onsite
Senior Level
5+ years expConsumer Technology Association is seeking a Manager for Conference Technology & Program Operations to lead digital event operations for the CES conference program. This role focuses on ensuring seamless integration between digital and in-person experiences while managing systems, content, and strategic planning for events.
Consumer Electronics
Hiring Manager
Allie Seligh
Responsibilities
Integrate digital and in-person CES conference elements to create a unified experience for attendees and partners while achieving organizational goals
Serve as the primary system owner for CES conference content management system
Learn EventPoint quickly and deeply; maintain a high level of expertise to train staff, troubleshoot issues, and guide future enhancements or new integrations
Collaborate with internal teams (registration, marketing, operations, customer service) to optimize the attendee experience across all platforms
Manage operational livestream elements and digital event components, ensuring high-quality production and engagement
Support execution of the CES conference program marketing strategy, ensuring strong visibility for sessions and speakers. Partner with marketing to innovate promotional tactics and identify new ways to promote content and support revenue goals
Compile, analyze, and track conference data to maintain historical records, evaluate performance, and inform business decisions
Research and apply trends in event technology, design, sponsorship, and attendee engagement to enhance CES offerings
Manage the digital conference budget and ensure financial accountability
Serve as an account manager for CES Conference Partners, providing customer service support and speaker tracking in collaboration with the Conference Partner team as assigned
Develop and maintain standard operating procedures (SOPs) and documentation for conference processes
Provide planning and onsite support for other CTA events, including budgeting, AV, vendor management, and logistics
Travel to CES required. Travel to CTA events as needed
Perform other duties as required by business needs
Qualification
Required
5-7 years of experience in event operations, program development, digital events, attendee engagement, revenue generation, or event marketing
Experience managing technical systems and digital event platforms; experience with EventPoint strongly preferred
Experience with integrations, platform configuration, and adoption of new technologies
Bachelor's degree in Events/Marketing/Communications preferred or comparable work-related experience
Experience with Microsoft Office Suites required; familiarity with task management and registration platforms preferred
Understanding of data modeling concepts and how systems integrate, with ability to translate business requirements into technical specifications
Comfortable partnering with engineering/data teams on technical implementation while maintaining system ownership
Overseeing configuration, data modeling for cross-system interoperability, integration requirements, permissions, workflows, and feature enablement
Technical aptitude and the ability to quickly learn, master, and optimize event technology systems
Ability to define requirements for system integrations and data flows; partner with technical teams for implementation
Collaborative, goal-oriented mindset with strong customer service and communication skills
Highly organized and detail-driven, with the ability to manage multiple priorities under deadlines
Demonstrated flexibility, adaptability, learning agility, and ability to juggle varied responsibilities in a fast-paced environment
Preferred
Experience with EventPoint strongly preferred
Bachelor's degree in Events/Marketing/Communications preferred or comparable work-related experience
Familiarity with task management and registration platforms preferred
Company
Consumer Technology Association
Since 1924, the Consumer Technology Association (CTA)® has played a leading role as an advocate for the technology industry and a catalyst for innovation.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Glenda MacMullin
Chief Operating Officer/Chief Financial Officer and Treasurer
Siri Tyler, CPA
Chief Financial Officer
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