Northern Trust · 3 months ago
Associate Relationship Advisor, Wealth Management
Cleveland, OH
Full-time
Onsite
Mid, Senior Level
$95K/yr - $161K/yr
5+ years expNorthern Trust is a globally recognized financial institution providing innovative financial services to successful individuals and institutions. The Associate Relationship Advisor role involves client-facing responsibilities, ownership of strategic growth initiatives, and selected office management responsibilities to ensure high-quality account service and client satisfaction.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Coordinates account management by ensuring prompt execution and follow-up; responds to partner and client service requests by obtaining necessary information and documentation, communicating with client and vendors as required for resolution of issues; executes daily client activity; ongoing written and verbal communication with clients as appropriate in managing daily activity. Develops and maintains working knowledge of governing documents and account agreements
Focused client service with responsiveness, diplomacy and tact; proactive client contact through written and verbal communication with suitable frequency. Exhibits excellent time management skills
Maintains a working knowledge of various NT resources and utilizes knowledge, experience, and NT resources to identify opportunities for relationship enhancement; works collaboratively with internal partners and external advisors in identifying client needs and solutions
Over time, Partner assumes responsibility of a limited number of accounts where the partner serves as a lead Relationship Advisor managing assigned account base with wealth management clients by collaborating with client service team, clients and resources to ensure timely delivery of high-quality account service, issue resolution, effective communication of client needs to partners, and development of advisory relationship with client including:
Managing assigned account base of wealth management clients by working with clients and their advisors to develop a thorough understanding of the client’s needs and goals. Exhibits working knowledge of agency account agreements and governing documents
Exhibiting working knowledge of Advisory Practice services/offerings (including estate and financial planning), capital markets, banking products/offerings, asset management and prudent investment principles
Exhibiting developing knowledge of fiduciary duties and applicable laws, including trust and tax law, asset management and prudent investment principles. Once trained, exhibits knowledge of goals driven wealth management and holistic advice and ability to begin delivering to clients and prospects
Assisting service team partners with business development, including preparing and making client presentations; cultivates relationships with referral sources and centers of influence to build the business; identifies and develops new business opportunities
Seeks continued development of advisory skills through training and experience
Responsible for the creation and execution of the “Business Owner Development” strategy
Owns the creation and execution of the Client Advisory Board program
Identifies opportunities to improve client satisfaction through the tools like the Client Satisfaction Survey
Shares in the various office management responsibilities with other associates
Qualification
Required
High attention to detail and task oriented to ensure flawless execution on complex client relationships
High EQ required to effectively communicate with clients across broad personalities and to effectively navigate across organizational boundaries
Strong project management and analytical skills
Ability to explain complex information to others in straightforward manner
Knowledge of fiduciary products and services (e.g. personal trusts, living trusts, wills, investment management, security custody, financial consulting, estate planning), including fee structures, documentation, policies and procedures usually acquired through work-related instruction or work experience is required to respond to account related matters and various sales situations
General business knowledge, including knowledge of accounting usually acquired through coursework, is required to oversee client transactions. Understands key business drivers; uses this understanding to accomplish own work
Developing knowledge of investments, advisory relationships, estate planning, financial planning, capital markets, banking, and operations usually acquired through formal education, or related experience is required to service clients and administer accounts
College or university degree and/or relevant proven work experience with client relationships and wealth planning is required
Preferred
5 years in wealth management industry is preferred
Trust system computer skills preferred as well as skills in PowerPoint, Word, and Excel
Benefits
Comprehensive benefits package including retirement benefits (401k and pension)
Health and welfare benefits (medical, dental, vision, spending accounts and disability)
Paid time off
Parental and caregiver leave
Life & accident insurance
Other voluntary and well-being benefits
Discretionary bonus program that may include an equity component
Company
Northern Trust
Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, fiduciary and banking.
10001+ employees
H1B Sponsorship
Northern Trust has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (180)
2024 (203)
2023 (102)
2022 (74)
2021 (298)
2020 (83)
Funding
Current Stage
Public CompanyTotal Funding
$1.25B2025-11-20Post Ipo Debt· $1.25B
1978-01-13IPO
Leadership Team
Michael O'Grady
President, Chief Executive Officer & Director
Peter Cherecwich
Chief Operating Officer
Recent News
Business Wire
2025-12-18
2025-12-11
Company data provided by crunchbase