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Vertiv · 3 weeks ago

Associate Application Engineer, IT Racks and Cabinets

Columbus, OH

Full-time

Onsite

Entry Level

1+ years exp

Vertiv is a global leader in mission-critical infrastructure technologies for data centers and communication networks. The Associate Application Engineer will provide technical pre-sales support to partners and national resellers, assisting with product configuration and sales efforts to meet customer application requirements.

Data CenterInformation TechnologyIT InfrastructureTelecommunications

No H1B

Responsibilities

Provide technical pre-sales support between Vertiv and targeted resellers

Provide pre-sales quality technical application support to sales personnel and customers. Support the proper selection and sizing of products and accessories, accurately explain and discuss product features and applications, and support sales efforts and facilitate order capture rates

Collaborate with sales personnel to identify requirements and provide quotations for custom configurations

Collaborate and communicate closely with Vertiv field sales teams supporting same opportunity

Review or generate the optimized Vertiv configuration to solve a specific national reseller opportunity set of application requirements

Assist in technical sales positioning on proposals considering specifications, competition, winning criteria (e.g. price or performance or efficiency or footprint)

Provide pre-sale applications engineering support via phone, e-mail, and web to national resellers

Provide competitive evaluations to national resellers when appropriate

Performs miscellaneous duties as assigned

Qualification

IT server cabinet salesDatacenter rack infrastructureElectronic circuitsNetworkingIT infrastructureSales support experienceMS Office SuiteCustomer relationsOrganizational skillsProblem-solving skillsCommunication skills

Required

Bachelor's degree in business management, operations management, marketing, mechanical engineering, computer science, or other degree (or equivalent combination of education and experience)

Minimum of 1 year of experience in a sales support or manufacturing support role; a technical support role, a custom design support role, or inside sales support role

Working knowledge of IT server cabinet sales application or datacenter rack infrastructure OR electronic circuits and electrical distribution systems OR working knowledge of networking and IT infrastructure

Strong organizational skills with the ability to handle multiple tasks concurrently

Strong computer skills, including working knowledge of MS Office Suite

Highly detail-oriented with a critical degree of accuracy regarding problem-solving and analytical skills

Strong verbal and written communication skills

Capability of effectively interacting with global personnel

Professional attitude towards customer relations