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Clarapath · 3 weeks ago

Field Engineering Technician

Hawthorne, NY

Full-time

Onsite

Entry, Mid Level

$24/hr - $34/hr

2+ years exp

Clarapath is a medical robotics company based in Westchester County, NY, dedicated to transforming laboratory workflows to improve patient care. The Field Engineering Technician will support the installation, operation, and service of the SectionStar™ device at customer sites, requiring strong technical aptitude and hands-on troubleshooting skills.

Medical Device

H1B Sponsor Likely

Responsibilities

Install, configure, and commission SectionStar™ units at customer sites

Perform on-site diagnostics, troubleshooting, and repair of electro-mechanical and control-system components

Use software tools to diagnose issues, identify root causes, and support machines deployed in the field

Conduct preventive maintenance and routine system health checks

Accurately document service activities, maintenance findings, and corrective actions

Collaborate cross-functionally with engineering, manufacturing, and customer support teams to communicate field issues and recommend product improvements

Support beta testing, validation activities, and field deployment of product updates

Maintain a high level of professionalism and clear customer communication while representing Clarapath

Ensure compliance with safety protocols, quality standards, and applicable regulatory requirements

Qualification

Electro-mechanical maintenanceTroubleshooting skillsField service experienceTechnical certificationElectrical diagnosticsSchematic interpretationCustomer service orientationAttention to detailCommunication skillsHands-on experience

Required

Associate degree or technical certification in engineering technology, electronics, mechanical systems, or a related field

2+ years of experience in field service, technical support, electro-mechanical equipment maintenance, or a related role

Strong troubleshooting skills across mechanical assemblies, electrical systems, sensors, and control hardware

Experience diagnosing basic electrical issues using multimeters

Hands-on experience with wire crimping and cable assembly

Ability to read and interpret schematics, wiring diagrams, and mechanical drawings

Comfortable working with software tools and command-line interfaces with training and guidance from the software team

Ability to work with small electro-mechanical components in tight spaces; steady hands required

Competency in handling warehouse equipment such as hand trucks and electric stackers

Excellent communication skills, strong customer-service orientation, and attention to documentation detail

Ability to travel frequently to customer sites (up to ~50% -75%)

Ability to lift and maneuver equipment as required for installation and service tasks

Preferred

Bachelor's degree in engineering technology, electronics, mechanical systems, or a related field

Familiarity with laboratory or medical devices

Benefits

Healthcare

Vision

Dental and life insurances

401k

PTO and holidays

Company

Clarapath

Clarapath is a medical robotics company automating the laboratory. Our first product is focused on automating the microtomy station in pathology.

Founded in 2014

Hawthorne, New York, US

11-50 employees

http://www.clarapath.com

H1B Sponsorship

Clarapath has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (3)

2023 (4)