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MassMutual · 1 day ago

Change Management Consultant

Boston, MA

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

MassMutual is a company focused on corporate finance and change management. The Change Management Consultant will lead internal change management operations and establish a community of practice to ensure effective adoption and sustainability of change initiatives.

FinanceFinancial ServicesInsuranceLife InsuranceRetirement

H1B Sponsor Likely

Responsibilities

Own and manage CM operations, including methodology, workflows, and governance

Maintain and enhance the CM SharePoint site for structure, content, usability, and metrics

Design, update, and standardize CM tools and templates for consistency and ease of use

Ensure alignment with branding, look and feel, etc. for all tools, and templates

Maintain and socialize the end-to-end CM operating model and strategy

Drive adoption of our methodology, tools, and ways of working

Own CM metrics, dashboards, and reporting processes

Analyze performance data and provide actionable insights

Develop and execute strategies for CM team skill enhancement as well as education and upskilling for others (e.g. project managers, etc.)

Lead weekly team status meetings and other CM operational forums

Own and manage the CM meeting calendar for alignment and efficiency

Identify opportunities, recommend and implement new ways of working, enable AI tools and practices, utilization of global resources, etc. to ensure we are operating at the optimal level

Keep up with trends, insights, and latest practices in change management as a professional discipline

Conduct initial change complexity assessments on incoming projects, recommend appropriate CM staffing

Function as the change leader on assigned projects, as needed

Enable a process and regularly conduct internal quality control assessments to ensure our methodology, tools, and ways of working are being utilized as planned and consistently applied

In partnership with the Head of Change Management – develop and implement a strategy and plan to establish enterprise-wide change management standards and enable a Community of Practice

Drive continuous improvement and efficiencies beyond own scope of responsibility

Accountable for meeting change management requirements from initial intake to project closure

Qualification

Change Management CertificationChange Management StrategiesChange Management ProcessesMS Office SuiteProject Management MethodologiesContinuous ImprovementWorkshop FacilitationTechnology-Driven ImprovementsCommunicationInterpersonal Skills

Required

Bachelor's degree or equivalent experience and expertise

8+ years as a change leader creating and implementing change management strategies

2+ years leading a COE operations or internal process leadership

Change Management certification (PROSCI ADKAR, and or CCMP)

Preferred

10+ years of change management experience

Experience implementing change management strategies in a business environment that have achieved high levels of readiness & adoption

Understanding of project management methodologies (i.e. Agile or Waterfall)

Deep understanding and expertise of change management processes, tools, and methodologies including creation and upskilling, articulating the value each delivers, and how to best apply them

Strong MS Office Suite skills (e.g. PowerPoint, etc.) and ability to develop professional, engaging tools, templates, etc

Excellent communication (written and verbal) and interpersonal skills

Strong ability to influence and drive continuous improvement across the team

Proficiency in change management metrics, dashboards, and data-driven decision-making

Skilled in leading and facilitating workshops and meetings

Ability to identify and implement technology-driven improvements such as AI tools

Benefits

Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

Access to learning content on Degreed and other informational platforms

Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

Company

MassMutual

Glassdoor3.9

MassMutual is a mutual life insurance company that provides investment management and trust services.

Founded in 1851

Springfield, Massachusetts, USA

5001-10000 employees

https://www.massmutual.com/

H1B Sponsorship

MassMutual has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (96)

2024 (94)

2023 (66)

2022 (115)

2021 (121)

2020 (73)