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Haworth · 1 day ago

Quality Manager - Sales Engineering and Compliance

Holland, MI

Full-time

Onsite

Senior Level

5+ years exp

Haworth is a global pioneer in workspace design, seeking a Quality Manager to oversee Sales Engineering and Compliance. The role involves ensuring product validation, certification, and adherence to standards while managing compliance inquiries and leading certification efforts.

ArchitectureFurnitureManufacturing

No H1B

Responsibilities

Collaborate effectively with cross-functional stakeholders, including product management, manufacturing, sales, and marketing, to ensure alignment and successful project outcomes

Develop and implement engineering strategies and initiatives aligned with overall business objectives

Identify opportunities for continuous improvement within engineering processes, implementing changes to enhance efficiency, quality, and cost-effectiveness

Lead a culture of inclusion and belonging, promoting member engagement, sustainability, and continuous improvement

Lead, manage, and motivate a team of engineering professionals, fostering a culture of technical excellence and collaboration

Manage departmental budgets, allocate resources effectively, and track expenses to ensure financial responsibility

Must be able to perform all essential job functions with/without accommodation

Oversee the execution of complex engineering projects, ensuring adherence to timelines, budgets, and quality standards

Stay abreast of industry trends and technologies: Stay informed about industry trends, emerging technologies, and best practices to maintain a competitive edge

Must be able to perform all essential job functions with/without accommodation

Uses office automation, communication, software, and tools used in Haworth office environment

Performs other duties within scope as assigned

Qualification

BIFMA standards knowledgeUL testing requirementsQuality management systemsLeadership skillsQuality tools proficiencyCompliance documentationProject management skillsAnalytical skillsEffective communicationTeam collaboration

Required

Education: Bachelor's Degree in Engineering or similar field of study

Education Equivalency: Associate's Degree plus 2 additional years of Quality or Engineering experience OR 4 years additional Quality or Engineering experience if no post-secondary education

5 years Quality or Engineering experience

2 years supervisory experience

Military Equivalency at www.mynextmove.org/vets/find/military

Applicants must be able to work in Holland, MI without relocation assistance

Applicants must possess an unrestricted right to work in the US to be eligible for this position

Preferred

Knowledge of BIFMA standards, Greenguard certification, and UL testing requirements (including burn testing and electrical compliance)

Proven experience managing a testing facility or laboratory team, including audit testing, new product validation, and ongoing compliance testing

Familiarity quality management systems to ensure regulatory and environmental compliance

Demonstrated ability to develop and maintain compliance statements and documentation for internal and external stakeholders

Experience collaborating with legal teams on compliance and liability issues, including risk mitigation strategies

Strong understanding of national and international codes and compliance requirements across product categories

Excellent leadership skills with a track record of managing cross-functional teams and fostering a culture of accountability and continuous improvement

Effective communication skills for interfacing with sales engineering, PLM, and external certification bodies

Ability to analyze quality data, identify trends, and implement corrective/preventive actions to improve processes

Knowledge of office furniture industry standards and regulatory requirements for product safety and performance

Proficiency in quality tools such as FMEA, SPC, Six Sigma, and root cause analysis methodologies

Strong organizational and project management skills, with the ability to oversee multiple compliance initiatives simultaneously