KSA Integration · 1 day ago
CSR VA Caregiver - Legal and Financial
Stafford, VA
Full-time
Hybrid
Entry, Mid Level
2+ years expKSA Integration is a Service-Disabled Veteran-Owned Small Business that provides business and management solutions. The Customer Service Representatives will provide frontline support to caregivers and veterans, handling inquiries, scheduling appointments, and ensuring exceptional customer service.
Business DevelopmentConsultingManagement Consulting
Responsibilities
Answer inbound calls and emails promptly and professionally
Verify eligibility using VA systems and schedule appointments
Provide general guidance and escalate complex issues as needed
Maintain accurate records and adhere to privacy/security protocols
Qualification
Required
High school diploma or equivalent; associate degree preferred
2+ years of customer service or call center experience
Strong communication and problem-solving skills
Ability to pass Tier-1 background investigation
Preferred
Experience working with veterans or in healthcare settings
Familiarity with HIPAA and data privacy standards
Multilingual skills are a plus
Benefits
Medical, Dental, Vision (82% of employee’s premium paid by company, 25% towards dependents)
HSA / FSA Medical Plans
PTO
Flexible Work Environment and Encourage Work/Life Balance
401K with Company Match
Observes all federal holidays
Professional Development/Tuition Reimbursement Program
Annual Career Development Process
Company
KSA Integration
KSA Integration is a business consulting firm that offers services in leadership development, training, education, and strategy development.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Bryan Altmire
Chief Operating Officer
Keith Stalder
Founder
Recent News
Washington Technology
2024-11-09
Company data provided by crunchbase