General RV Center · 1 month ago
Delivery Coordinator
US-MI-Wixom
Full-time
Onsite
New Grad, Entry LevelGeneral RV Center is the Nation’s Largest Family-Owned RV Dealer, with a commitment to exceptional customer experiences. The Delivery Coordinator will create engaging experiences for customers upon RV delivery, assist with the purchase process, and ensure effective communication across departments to resolve issues and provide outstanding service.
Travel
Responsibilities
Create an engaging and fun experience for customers upon taking delivery of their RV
Call customers to confirm appointments and communicate important information
Assist customers by stepping them through the process of the RV purchase
Help answer questions and resolve issues by leading customers to the appropriate personnel
Entry data, such as appointment information/customer information/issues/notes in different logs
Communicate with all departments via emails, radio, phones and face-to-face
Provide amazing customer service throughout their whole experience
Qualification
Required
Minimum of a High School Diploma is required
Must be able to communicate effectively, both verbal and written
Previous Customer Service experience is required, ideally within retail setting
People oriented, interacting positively with clients and other team members
Ability to work independently and in a team environment
Able to effectively troubleshoot and address/resolve customer complaints and issues
Attentiveness, decision-making, adaptability and relationship development are all keys to success in this positions
Strong organizational skills, attention to details and multitasking is essential
Experience in a fast-paced, high-stress environment
Proficient with Microsoft Office, Excel and other basic computer programs
Benefits
Medical
Dental
Vision
Life insurance options
Paid vacations
401k with company matching
Company
General RV Center
General RV Center is a retail company specializing in motorhomes, fifth wheels, and travel trailers.
Founded in 1962
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Robert Baidas
Founder and Chief Executive Officer
Loren Baidas
President
Recent News
2025-06-17
2025-06-13
2025-06-06
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