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The Hartford · 4 weeks ago

Virtual Risk Engineering Consultant - Remote

United States

Full-time

Remote

Senior Level

$95K/yr - $143K/yr

5+ years exp

The Hartford is an insurance company dedicated to making a difference and helping others achieve their goals. They are seeking a Virtual Risk Engineering Consultant who will provide technical consultations and virtual services to a diverse book of business, focusing on enhancing client experiences and implementing innovative virtual tools.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

Responsibilities

Candidate shall be an executive level consultant with strong virtual service and product development skill sets

Candidate shall provide Risk Engineering technical consultations to a diverse book of business by providing virtual surveys and/or services where applicable for complex businesses

Candidate shall perform Risk Engineering consultations to underwriting and agents providing expectations of virtual customer service engagements

Candidate shall provide ongoing technical support to policyholders, producers, and other customers to help them with safety and health issues through recommendations that are designed to reduce losses (known and potential) and solve business problems

The candidate shall assist in creating/implementing innovative virtual tools and resources to promote and enhance the experience of the client provided with virtual services

Be assigned low to mid-size, visible clients which requires identifying impactful virtual service needs and coordination of virtual services. These clients will be spread across Middle Market, MLC and other varying business units

Spearhead continual development of high quality virtual service tools and methods that expand the reach and impact of the REO

Create service strategies that address trends and provides a strong customer experience

Be creative as a senior leader in the development and service execution of virtual tools and resources

Work in a highly collaborative environment and participate in a team approach, engaging with our underwriters and other business partners, to deliver sound business decisions

May be assigned cross functional projects that assist our segment partners in meeting goals, outlined in both the local Risk Engineering and regional office operating plans

Qualification

Risk EngineeringVirtual service developmentAnalytical skillsCSP certificationCHST certificationARM certificationMS Office SuiteBilingual capabilitiesInterpersonal communicationRelationship building

Required

High personal drive and self-motivation to work independently

Above average analytical skills

Strong consultative & relationship building skills to work quickly and successfully in our fast-paced service focused environment

Effective oral and written communication skills

Broad based knowledge with risk management and Risk Engineering technical disciplines

A CSP, CHST, ARM or other safety related designation desired, or must be willing to attain professional designations

Working remotely and with the advancement of this virtual service model, very strong computer skills and other tech equipment/software are needed to work in MS Office Suite of products and other products

A bachelor's degree and 3+ years of risk management and Risk Engineering work experience. Direct work experience in Risk Engineering/related is a must

An understanding of commercial lines insurance required

Up to 10% of overnight travel may be required, though most work will be done remotely. Ability to travel for work via air, rail, or automobile

Preferred

A bachelor's degree in the following fields of study preferred: Safety Management, Risk Management and Insurance, Business Management, Industrial or Environmental Engineering, Biology or other Science Majors

A professional designation or 5+ years of experience risk management and Risk Engineering and willing to attain a professional designation within 24 months of joining The Hartford

Bilingual capabilities are a plus