Experian · 4 days ago
Product Operations Director - Remote
United States
Full-time
Remote
Lead/Staff, Director/Executive
$153K/yr - $276K/yr
5+ years expExperian is a global tech company specializing in data and analytics, aiming to transform lives and create opportunities. The Product Operations Director will enable the Product Management organization to operate efficiently across the product lifecycle, ensuring processes, tools, and governance frameworks are in place for effective execution.
AnalyticsBig DataCyber SecurityFinTechFraud DetectionInformation Services
Responsibilities
Develop, document, and maintain standardized product management processes, frameworks, and tools
Ensure product managers follow defined methodologies (e.g., discovery, business case development, requirements, prioritization, launch readiness)
Improve product workflows to enhance speed, quality, and cross-functional alignment
Facilitate training and onboarding for product managers on process, tools, and best practices
Support the product planning and prioritization process, ensuring inputs, artifacts, and decision criteria across teams
Assist product leaders in creating portfolio dashboards, roadmaps, and reporting mechanisms
Manage the intake, assessment, and documentation of new product ideas, opportunities, and change requests
Partner with product managers to ensure important deliverables are completed at each lifecycle stage
Guide coordination with engineering, marketing, sales, and operations to ensure operational readiness for upcoming releases
Monitor process adherence and highlight risks, gaps, or delays in product execution
Support the Product Readiness Manager during launch cycles, ensuring agreement on established frameworks
Manage key product management tools (e.g., Jira, Aha!, Roadmunk, Confluence) and ensure teams use them
Develop standardized dashboards and measurements for product performance, roadmap progress, and operational health
Provide insights and reporting to product leadership for operational decision-making
Be a central point of coordination between product management and other teams
Ensure teams have the documentation, visibility, and communication needed to execute plans effectively
Support post-launch assessments and retrospectives to produce applicable improvements for future releases
Qualification
Required
Bachelor's degree in Business, Product Management, Operations, or related field
5–7 years of experience in product operations, product management, program management, or business operations within a product-centric organization
Experience with product lifecycle processes and Agile development environments
Experience implementing and optimizing product management frameworks and tools
Experience turning operational data into insights and recommendations
Expertise in process design and continuous improvement
High attention to detail with organizational discipline
Ability to drive accountability and influence without authority
Proficiency in project and product management tools (Jira, Aha!, Confluence, Asana)
Ability to work effectively across multiple teams and levels of leadership
Benefits
Great compensation package and bonus plan
Core benefits including full medical, dental, vision, and matching 401K
Flexible work environment, ability to work fully remote, hybrid or in-office
Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays
Company
Experian
Experian is a data analytics and consumer credit reporting company.
10001+ employees
H1B Sponsorship
Experian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (18)
2023 (9)
2022 (16)
2021 (19)
2020 (23)
Funding
Current Stage
Public CompanyTotal Funding
$1.31MKey Investors
Fair4All Finance
2025-11-25Grant· $1.31M
2006-10-11IPO
Leadership Team
Brian Cassin
Chief Executive Officer
Chris Fletcher
CPO / SVP Cloud & Decisioning Software
Recent News
2026-01-09
2026-01-08
Company data provided by crunchbase