DNA Solutions, Inc. · 1 month ago
Bi-lingual Administrative Support
Oklahoma City, OK
Full-time
Onsite
New Grad, Entry Level
$20/hr - $21/hrDNA Solutions, Inc. is one of the leading Forensics and DNA services companies in the nation, known for its commitment to high-quality science and reliable results. The Bi-Lingual Administrative Support will be responsible for various administrative support tasks and ensuring a positive customer experience through effective communication and client relations.
BiotechnologyHealth CareLife Science
Responsibilities
Responsible for answering the phone and acting as a first contact for answering questions pertaining to all lines of business provided by the company
Ensures a positive and professional experience for all customers by providing excellent customer service at all times
Manages client inquiries via phone, email, online, or in person
Provides clients with technical assistance and directs client complaints to appropriate management in a timely manner
Acts as the front-line for building positive client relations by checking in regularly and following up on active processes
Qualification
Required
Ability to speak both Spanish and English fluently
High school diploma
Experience with Microsoft Office and customer service
Experience in office administration
Preferred
Some prior leadership experience is strongly preferred
Bilingual candidates with a strong grasp of both English and Spanish strongly preferred but not required
Education in Forensic Science is a plus
Company
DNA Solutions, Inc.
DNA Solutions is a genetic testing laboratory and leader in providing highly discerning human, animal, and forensic DNA services.
Founded in 2000
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase