Lutz · 3 days ago
Customer Service Representative
Omaha Metropolitan Area
Full-time
Onsite
Entry, Mid Level
2+ years expLutz is seeking a Customer Service Representative to join a thriving and expanding company in the trades. The role involves coordinating scheduling for trade services and ensuring a smooth customer experience while handling high-pressure situations.
ConsultingHuman ResourcesInformation Technology
Hiring Manager
Lindsey Sparks
Responsibilities
Coordinate inbound and outbound scheduling for trade services
Communicate with customers, ensuring a smooth and professional experience
Handle high-pressure situations with confidence and empathy
If you have bookkeeping experience, there’s potential for additional responsibilities
Work closely with a hardworking, blue-collar team in a down-to-earth, jeans-friendly environment
Qualification
Required
2+ years of experience in customer service, retail, or a service-based industry
Strong multitasking skills and the ability to stay calm under pressure
An outgoing, empathetic personality with the confidence to handle customer pushback
Comfort in a blue-collar work environment
Preferred
Bookkeeping experience
Company
Lutz
Lutz is an accounting company offering accounting, technology, and talent services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Neil Wardyn
Virtual Chief Technology Officer
Reed Samson
Tax & Consulting Partner
Recent News
2025-05-01
2024-12-09
2024-02-05
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