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Cintas · 2 days ago

Service Manager - Fire Protection Advanced Services

Tampa, FL

Full-time

Onsite

Mid, Senior Level

Cintas is a leading provider of products and services that help businesses maintain a clean and safe environment. They are seeking a Service Manager for their Fire Protection Advanced Services team to manage customer-facing operations, ensure team performance, and maintain high customer satisfaction while achieving operational goals.

ComplianceManufacturingPublic SafetyRental PropertyTraining

Responsibilities

Directly manage our customer facing Fire Protection Advanced Services team

Hiring and performance management

Managing the overall performance of a team

Providing leadership by fostering a safe working environment

Successful resolution of customer related issues

Training a team on effective skilled technicians

Performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction

Achieving sales, profit, inventory and payroll goals

Managing a budget and dealing with operational issues that affect service

Hands-on support of direct reports includes accompanying our service technicians, to assist in the pick-up and delivery of products or assisting on service test and inspection or repair calls

Driving a company-owned vehicle to and from customer locations

Lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers

Performing managerial duties