Highpoint Technology Group ยท 2 weeks ago
Data Center Operations Technician - Atlanta GA. Multiple Day and Night Shifts available
Atlanta, GA
Full-time
Onsite
Entry Level
2+ years expHighpoint Technology Group is seeking a Data Center Operations Technician. The technician is responsible for monitoring data center facilities services, participating in network cable installations, and providing hardware support in a critical environment.
Information Technology & Services
Responsibilities
Perform routine inspections, maintenance tasks, and repairs on data center equipment to ensure optimal performance and reliability
Diagnose and resolve hardware and software issues affecting data center operations, utilizing diagnostic tools and technical expertise
Assist with the installation, rack mounting, and cabling of server, storage, and networking equipment according to industry standards
Manage and organize cabling infrastructure to maintain connectivity and facilitate efficient airflow within the data center environment
Maintain accurate inventory records of data center equipment and spare parts, ensuring availability and proper documentation
Monitor data center infrastructure for alerts and alarms, responding promptly to address issues and minimize downtime
Thoroughly document all maintenance activities, equipment configurations, and repairs performed within the data center facility
Support data center projects, including equipment upgrades, migrations, and installations, as directed by senior staff members
Adhere to data center safety protocols and regulatory requirements to ensure a secure and compliant working environment
Qualification
Required
Minimum of TWO YEARS working in a Network Operations Center (NOC), with complex data center facilities such as Electrical, Mechanical, and HVAC systems in a Data Center environment
Strong verbal and written communication skills
Ability to work with senior company leaders in the delivery of exceptional customer service
Ability to maintain Service Level Agreements (SLA's) through the implementation of proactive issue detection and reporting tools
Ability to follow accurate and complete support procedures, systems documentation, and issue tracking entries
Proficient knowledge of Windows operating systems and Microsoft Office programs
Shows good judgment and instincts in decision making opportunities
Ability to prioritize in a complex, fast-paced environment
Ability to work in a 24 x 7 x 365 environment, with 12 hour rotating shifts with ability to work weekend shifts or after-hours as required
Ability to lift up to 50lbs. and work in elevated or tight locations
High School diploma/GED
Certification or formal training in data center operations is required
Preferred
Prior military experience preferred but not required
Company
Highpoint Technology Group
Highpoint Technology Group helps IT Business As most small and medium sized businesses can attest to, IT can be a real challenge to manage.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase