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Bally’s Corporation · 1 day ago

Host - Executive Casino

Atlantic City, NJ

Full-time

Onsite

New Grad, Entry Level

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, and they are seeking a Host for their casino operations. The role involves developing and maintaining rapport with quality gaming customers, attracting and retaining new player patronage, and assisting in customer service and special event planning.

CasinoGamblingHospitalityOnline GamesResorts

Responsibilities

Attracts, develops and retains new player patronage through personalized service

Assists in the development of programs to increase player worth while staying with established comping guidelines

Represents management at special events

Greets and hosts customers maintaining a high standard of courtesy, friendliness, and a hospitable attitude

Assists customers in following procedures to obtain show reservations and complimentary privileges

Arranges special services for quality customers including air and ground transportation, accommodations, yachting excursions, and tickets to sporting events

Assists in planning and executing special events and programs to stimulate revenue growth, improve operational costs and enhance customer service levels

Responsible for meeting assigned goals and objectives

Assists in phone solicitation

Observes all employees in their customer contacts and works with supervisors in improving visual friendliness and courtesy

Position is in a cigarette smoke environment

Other duties as assigned