MelroseWakefield Hospital · 3 weeks ago
System Director Advancement Services and Operations
Tufts Medical Center
Full-time
Onsite
Director/Executive
$135K/yr - $172K/yr
8+ years expTufts Medicine is an innovative, mission-driven health system that delivers exceptional care. The System Director Advancement Services and Operations is responsible for building and managing the operational infrastructure for fundraising activities, shaping strategies for advancement services, and ensuring compliance with regulations while collaborating across departments.
Health CareHome Health CareMedical Device
Responsibilities
Provides visionary leadership in the development of Tufts Medicine’s advancement services infrastructure, creating systems and processes from the ground up to support long-term fundraising goals
Leads, mentors, and manages a growing team within advancement services, fostering a culture of excellence, innovation, and collaboration
Establishes a robust advancement services strategy that aligns with Tufts Medicine’s overall fundraising and philanthropic objectives
Works closely with the Chief Development Officer and senior leadership to inform and guide long-term philanthropic strategy and fundraising priorities
Oversees the creation and maintenance of the central constituent relationship management (CRM) database (e.g., London Automation, Raiser's Edge, Salesforce), ensuring seamless integration with other systems
Implements best practices for data entry, integrity, security, and confidentiality, ensuring compliance with all relevant regulations, including donor privacy standards
Develops data-driven strategies to continually improve the quality of donor and gift data, and support segmentation, moves management, and personalized donor engagement strategies
Builds and manages a streamlined gift processing function, ensuring accurate and timely recording, acknowledgment, and receipting of donations in compliance with IRS regulations
Partners with the finance department to establish efficient reconciliation processes, ensuring accuracy of philanthropic revenue and timely financial reporting
Ensures compliance with donor restrictions, monitoring the use of both restricted and unrestricted funds according to donor intent
Develops and manages systems for reporting and analyzing fundraising performance, including campaign progress, giving trends, and donor engagement
Provides strategic insights to senior leadership, including the CEO, hospital leadership, and board members, through customized reports and presentations
Establishes metrics and performance dashboards that measure the overall success of Tufts Medicine’s fundraising efforts and enable data-driven decision-making
Provides strategic direction for prospect research, including the identification of potential donors, wealth screening, and due diligence efforts to support major gift initiatives
Ensures that moves management activities are accurately tracked within the CRM, facilitating effective pipeline development and donor engagement
Qualification
Required
Bachelor's degree
Eight (8) years of fundraising and/or development experience, while leading a team
Preferred
Master's Degree in Public Health, Communications, Political Science, Business, or related field
Ten (10) years of healthcare fundraising and/or development experience, while leading a team
Experience with fund accounting and IRS laws governing charitable giving
Experience working with complex databases
Experience in data analysis, interpretation, and evaluation of information
Benefits
Comprehensive Total Rewards package that supports your health, financial security, and career growth
Company
MelroseWakefield Hospital
MelroseWakefield Hospital and Lawrence Memorial Hospital provide high-quality, community-based care.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase