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Reflex Robotics · 3 weeks ago

Fleet Operations Manager

Full-time

Onsite

Mid, Senior Level

Reflex Robotics is building affordable wheeled humanoid robots designed for the reality of industry. They are seeking a Fleet Operations Manager to oversee field operations, ensuring efficient robot management, deployment operations, and performance tracking.

Artificial Intelligence (AI)Robotics

Responsibilities

Robot & Operator Management: You will lead daily workflow planning to ensure every robot in the fleet has a mission. You'll run new operators through our standardized training protocols and track performance metrics to ensure our human-in-the-loop system is operating at peak efficiency

Test Facility Management: Manage the intake of customer equipment and pallets, setting up physical workflows that mirror site environments. You are responsible for testing and measuring robot readiness against actual customer inventory to greenlight deployments

Deployment Operations: You own the logistics and execution of customer onboarding. From detailed planning of robot delivery to site-mapping and final handoff, you ensure that every customer pilot is a flawless success from Day 1

Fleet Tracking & Reliability: You are the source of truth for how our robots are actually performing. You will track and report on fleet health, software reliability, and hardware MTBF