Apply on Employer Site

PVS Chemicals · 2 weeks ago

Customer Service Representative (On-site)

Detroit, MI

Full-time

Onsite

Entry Level

$45K/yr - $48K/yr

2+ years exp

PVS Chemicals, Inc. is a company dedicated to the safe and reliable delivery of chemistry products and services. They are seeking a Customer Service Representative to handle orders, manage accounts, and ensure customer satisfaction.

ChemicalManufacturing

Responsibilities

Receive and review orders (verbal, faxed, mailed, electronic), dispatch and process in a timely manner

Invoicing of customers

Order product from various vendors to fulfill orders/stock

Verify and maintain inventories for each market

Reporting non-conformance’s via the Service Report System

Managing accounts in cooperation with Sales Representatives

Process customer requests

Continual system and process review and improvement

Provide assistance in general office administration

Be in rotation for after hours phone

Work within shift of operation hours of 8:00 AM to 6:00 PM. Will need to be flexible to change in schedule

To continually exceed the expectations of our Customers and Vendors

Qualification

Customer Service experienceLogistics backgroundCommunication SkillsOrganizational skillsProblem solving skillsMultitask ManagementComputer skillsDetail OrientedTeam PlayerPositive Attitude